BOWLING CENTER MANAGER STUDENT UNION, INC. - BOWLING CENTER SAN JOSE STATE UNIVERSITY
POSITION SUMMARY: Under the general direction of the Recreation Director, responsible for the day to day operation of the Bowling Center.
DUTIES AND RESPONSIBILITIES: Recruits, hires, train, and supervise Bowling Center students and part time personnel. Develops a process for accountability and comprehensive staff training for all aspects of the Bowling Center operation. Ensures all staff certifications are valid and current. Maintains accurate on site records of all staff certifications. Responsible for safety and emergency training for employees and the development of safety and emergency policies and procedures consistent with The Student Union and the University. Oversees and monitors all daily cash and financial transactions associated with the Bowling Center. Ensures accuracy and adherence to Student Union Policy. Oversees scheduling of regular programming and special events and provides the necessary support for these activities. Support to include equipment set up and strike, staffing and cleaning. Develops customer service standards and ensures consistent performance by full-time, student, and part-time staff. Standards to be consistent with those set by the Student Union. Develops and adheres to the Bowling Center revenue and expense budgets. Coordinates facility maintenance with Building Services Engineer. Responsible for cleanliness of the facility. Develops and implements marketing strategies, coordinates programs, and schedules facility for us by campus and outside groups, including collaboration with the Kinesiology Department for bowling class instruction. Assists in identifying and coordinating improvement and renovation projects. Performs additional duties as assigned.
JOB REQUIREMENTS: Ability to plan, organize and prioritize daily activity. Ability to effectively direct, supervise and motivate student and part time staff. Ability to effectively communicate both written and orally. Ability to develop and coordinate programs. Ability to develop budgets and to perform administrative and financial functions in support of the operation. Has a strong understanding of Bowling Center operations, systems, and equipment. Ability to effectively communicate with campus partners and a diverse community clientele.
QUALIFICATION AND SPECIFICATIONS: Bachelor’s Degree in Sports/Recreation Management or similar field preferred, with a minimum of 2 years’ bowling facility management experience; or an AA degree or equivalent education/certifications with 4 years’ bowling facility management experience. Minimum 2 years’ supervisory experience with part time staff and full time staff. Ability to work Tuesday through Saturday during the evening to close shift, and occasional schedule change when needed to accommodate business and event needs. Requires good interpersonal skills Requires strong oral and written communication skills. Requires an understanding and commitment to customer service.
GUIDELINES: This position is exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.
SALARY RANGE: $3958-$5250/MONTH
ONLINE APPLICATION (APPLITRACK) DEADLINE : This position will remain open until filled. We will accept only online applications at www.applitrack.com/sjsu/onlineapp/. Please contact the Student Union Human Resources Department at 408.924.6378 if you have questions. Our office hours are Monday-Friday, 9:00am-5:00pm PST. We are an AA/EOE/ADA employer.
Note to Applicant Every applicant who is a finalist for employment with the Student Union, Inc. will be required to complete a background check before being hired. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the Student Union's third party vendor, Accurate Background. The Student Union, Inc. will pay all cost associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire depending on the position requirements.