The Department of Wellness is now seeking an experienced professional to lead its facility operations team in the position of Assistant Director of Operations at Oklahoma State University. Our facilities include more than 350,000 square feet including indoor/outdoor pools, cardio/fitness rooms, weight rooms, multipurpose rooms, indoor track, climbing/bouldering walls and over 50 acres of outdoor sports field. There are 4 separate facilities including Camp Redlands, a 120 acre property devoted to student learning and freshman orientation.
Our ideal candidate has a passion for providing exceptional customer service, experience in leading operations staff to include student facility managers, guest services, access control desk workers and some experience with IT. Applicants should have a minimum of 2 years of related experience and previous experience in overseeing facility operations. The Assistant Director is responsible for direct supervision of Computer Specialist II (IT Manager), Administrative Support Specialist II, and Graduate Assistant of Operations. Work schedule is generally M-F, 8-5 with some nights and weekends as needed.
Responsible for the Department of Wellness day to day Facility Operations in the Colvin Recreation Center, Seretean Wellness Center, and Colvin Annex.
Supervision to include recruiting, hiring, training, scheduling, and evaluation of Computer Specialist II (department IT), Admin. Support Specialist, Graduate Assistant for Operations, and Operations part-time staff including up to 60 student staff
Oversee customer service operations for patron and customer related issues/concerns.
Responsible for system administration of CSI Spectrum NG facility management software
Responsible for system administration of Connect2 app to include updating digital forms, counts, and reports.
Responsible for billing on all accounts receivables. Follow up with any past due accounts.
Oversees all recreation facility reservations and rentals
Coordinates event needs, scope, and event specifics with event organizers. Oversee event setup and breakdown processes, even supervision as needed, and assessment of events.
Establishes open recreation schedule for basketball courts, badminton, volleyball, MAC gym, and racquetball.
Develops all membership packages and implements new member recruitment programs and promotions
Manages guest services including equipment checkout and stocking equipment inventory, towel checkout, daily use lockers, all point of sale transactions, and locker rentals including locker cleanout at the conclusion of each semester.
Coordinate facility tours and presentations regarding departmental programs/services.
Develop, implement, monitor and evaluate departmental policies and procedures related to customer service, member/guest access
Required Job Qualifications
Education: Bachelor's Degree in Recreation Management, Leisure Studies, Business or related field
Experience: 2-3 years of experience overseeing recreation facility operations in a collegiate recreation facility such as access control, facility supervision, equipment and locker checkout, and membership services. A completed two year Graduate Assistantship will be counted as one year of professional experience.
Must be proficient in Microsoft Office Suite. Familiar with recreation management software systems such as CSI Spectrum NG, Fusion, EZ Facility, etc., CPR/AED certified, experience in supervision of staff. At a minimum basic knowledge of accounting, budgeting, finance or management principles, practices, procedures and PCI compliance requirements.
Preferred Job Qualifications
Education: Master's Degree in Recreation Management, Leisure Studies, Business or related degree
Experience: 3-5 years' experience in overseeing recreation facility operations in a large collegiate recreation facility
Competent with recreation management software systems such as CSI Spectrum NG, Fusion, EZ Facility, etc.
To Apply: To review the complete job description and application submission requirements, please visit: http://jobs.okstate.edu Requisition ID (req4093) position number (535059). A complete application includes a cover letter, a resume addressing all job qualifications, and three references. Application materials will be accepted until position is filled. However for guaranteed full consideration, application materials must be submitted by Nov. 10, 2017 at 11:59 p.m. CST. If you have questions about the position or search process, please contact Matt Beck, Search Chair, at firstname.lastname@example.org or 405-744-6274.
As an equal opportunity and affirmative action employer, Oklahoma State University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Oklahoma State University employs only U.S. citizens and lawfully authorized non-U.S. Citizens. Oklahoma State University is an Affirmative Action/Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, disability or protected veteran status. For assistance with the application process or to request an accommodation to enable application, contact OSU Human Resources, 106 Whitehurst, Stillwater, OK 74078 or call 405-744-7401. OSU is a VEVRAA Federal Contractor and desires priority referrals of protected veterans for its openings. OSU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Oklahoma State University is a Division I school with an enrollment of 24,000 undergraduate and graduate students. The Department of Wellness is a comprehensive health and wellness program for faculty, staff and students. Included are Indoor and Outdoor aquatics,Intramural Sports, over 35 Sport Clubs, Adpative Sports, Outdoor Adventure, FitFirst classes and Wellness programs. The Department of W...ellness Staff comprises over 60 full time staff members, and 16 graduate assistants. For more information please visit: http://wellness.okstate.edu/