Registry of Collegiate Recreational Sports Professionals
Essential Responsibilities [To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Other essential and non-essential responsibilities and projects may be assigned.]
The Associate Director of Operations has direct oversight of the day-to-day operation of the CSUSB Student Recreation and Wellness Center, the Aquatics Center and the Palm Desert Student Fitness Center, including custodial operations and management, preventative maintenance, equipment replacement, risk management, facility scheduling, and staff development. This position oversees the Maintenance Specialist, Maintenance Custodian, Communications & Special Events Coordinator, Information Technology, Marketing, Aquatics, Operations Managers, Operations Staff and all correlated responsibilities as they relate to the Recreation and Wellness Department.
Area Management: • Directly oversee and manage all facility spaces within the Student Recreation and Wellness Center. • Directly oversee and manage all custodial and maintenance operations of the Student Recreation and Wellness Center. • Directly oversee and manage all aspects of the facilities staff. • Directly oversee and manage all aspects of staffing the aquatics facility. • Indirectly oversee the Palm Desert Student Fitness Center. • Responsible for all facility rentals and scheduling. • Serve as primary Risk Manager for the CSUSB Recreation and Wellness department. • Coordinate and maintain vendor relationships as they relate to the SRWC and aquatics facilities. • Develop and enforce policies and procedures for the Recreation and Wellness Center. • Responsible for daily inspection of all facility spaces to ensure safety, proper operation, and cleanliness. • Implement preventative maintenance and replacement plan for all aspects of the facility, including custodial, and fitness equipment. • Participate in departmental assessment initiatives and student learning outcomes. • Plan and implement staff training. • Provide CPR/First Aid courses for Recreation and Wellness staff • Manage purchase of new assets/equipment and direct maintenance of existing assets/equipment.
Administrative duties: • Responsible for the operating, preparation, forecasting and monitoring of income and expense budgets as it relates to the Student Recreation & Wellness Center (SRWC). • Directly oversee the Maintenance Staff, Custodial Staff, Computer Technician, Aquatics Staff, Operations Staff, Operations Managers, Marketing Staff, & PDC Student Engagement Coordinator (has dual report). • Develop and revise administrative policies and procedures within the areas of responsibility. • Develop Emergency Action Plan for the facility and coordinate the training and implementation of the plan with department staff. • Oversee the planning and implementation of department-wide staff training, development, incentive program, and recognition. • Plan and implement in-service training for lifeguards and water safety instructors. • Assess effectiveness and satisfaction of programs, services and facilities. • Prepare regular written communication such as weekly, monthly and annual reports, financial and participation reports, and equipment inventory reports as needed. • Addresses employee discipline issues and administers all probation and terminations as necessary. • Create, encourage, and support professional development opportunities for full-time and student staff, including professional association involvement, training programs, and individual mentoring • Build strong partnerships on campus within the Santos Manuel Student Union (SMSU), the Division of Student Affairs, other campus constituents, and with vendors. • Provide direction and oversight in accordance with the mission and goals of the department, division, and university. • Complete comprehensive analytical and statistical reports regarding membership, daily usage, program participation, and facility space. • Assist Director with obtaining sponsors or donors for events, programs, and facilities as appropriate. • Develop an approved facilities and operations annual operating and capital budget for purchases, repairs, and payroll. • Develop and maintain effective relationships with the community at large. • Responsible for ensuring compliance with ADA, state fire codes, and Cal/OSHA.
Other Responsibilities: • Evening/Weekend work responsibility as required • Serve on University committees, task forces and teams as assigned • Participate in training sessions required by the SMSU or CSUSB • Attend required Management Personnel Program (MPP) training sessions • Serves as a mandatory reporter for complaints under Title VII, Title IX and the Clery Act • Other duties as assigned by the Director of Recreation & Wellness
Minimum Requirements: [The requirements listed below are representative of the minimum education and/or hands-on experience necessary to perform each essential responsibility.]
• Master’s degree in Sports Administration, Higher Education, Management, or closely related field is required • At least three years of professional work experience in higher education is required; experience in collegiate recreation or Student Affairs facility management preferred • Aquatics facility oversight experience preferred; certified Lifeguard preferred; certified Lifeguard Instructor preferred • Demonstrated experience in developing and implementing policies and procedures • Demonstrated experience in maintaining, managing, and staffing facilities • Fiscal integrity • Human resource management abilities • Ability to maintain confidentiality when necessary • Demonstrated leadership and supervisory abilities • Ability to work as part of a professional team that collaborates effectively with colleagues. • Entrepreneurial spirit and enthusiasm • Analytical skills to: identify problems, assess alternatives, render consistent, logical decisions • Ability to write concise, logical reports with professional language • Ability to work independently and in a team environment • Knowledge of standard practices in campus recreational sports and fitness trends • Demonstrated experience in staff and student development • Ability to thrive in an environment that values high expectations, accountability, inclusion, and balanced lifestyles • Certification in CPR and First Aid is required within 1 month of hire. American Red Cross Instructor, or ability to obtain within 6 months of hire. All certifications, once obtained, must be maintained throughout the duration of employment.
Competencies: [The competencies listed below are representative of the knowledge, skills, and/or abilities required to perform each essential function.]
• Knowledge of recreational and fitness facility maintenance and operations. • Some knowledge of HR theories and best practices in recruitment and staff development. • Some knowledge of student development theories and best practices in recruitment and staff development. • Experience in assessment initiatives and learning outcome development. • Basic accounting knowledge; capability of understanding budgets. • Proficiency with Microsoft Office. • Demonstrated commitment and leadership ability to advance diversity and inclusion.
Professional Competencies: Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, professional written and oral communication skills, integrity, leadership skills, ability to think big picture with a long-term focus, organizational development & change management.
Human Relations: Internal contacts include students and staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.
Work Environment and Physical Demands:
[The demands marked below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.]
Work Environment: Office environment/fitness center environment • Non-smoking, tobacco-free environment • Moderate to loud noise at times • Ability to bend and reach • Ability to lift up to 50 pounds • Occasional need to move equipment
Work Schedule: Occasional regional and national travel • Ability to work in a dynamic environment, with a variable schedule which may include occasional early mornings or evenings, as well as weekends and nights • Occasional need to attend on and off campus events, which may include events held early morning, nights, and weekends
Additional Salary Information: The position includes a competitive benefits package. Apply online though the position posting on the CSUSB Human Resources site; do not apply through Bluefish. In addition to the application, a cover letter, resume, and reference list with 5 references is required. Registry of Collegiate Recreational Sports Professional is not a requirement of the position.
The Recreation & Wellness Department at California State University, San Bernardino (CSUSB) provides services to students in aquatics, fitness & wellness, intramural sports, sport clubs, outdoor trips, climbing, special events, open recreation, and high & low ropes teambuilding. Recreation and Wellness operates the Student Recreation and Wellness Center (SRWC), which opened in April 2007 and the ...Leadership Challenge Center, which opened in 2014. The SRWC includes two group exercise rooms, 8,800-square-feet of fitness training area, a multi-purpose gymnasium, and a 34' climbing wall.
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually.
CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire, and it has the second highest African American and Hispanic enrollments of all public universities in California. Seventy percent of those who graduate are the first in their families to do so.
The university offers more than 70 traditional baccalaureate and master's degree programs, education credential and certificate programs, and a doctoral program. In recent years, CSUSB added its first doctorate (educational leadership), engineering program (computer science and engineering) and M.F.A. programs in creative writing and studio art/design. Every CSUSB academic program that is eligible has earned national accreditation. The university also is home to the California Professor of the Year (Stuart Sumida).