Oversee all Natatorium entry, sales and services associated with daily operations.
Manage the administration of all aquatic emergency situations, rescues and other incidents which may occur.
Manage all Natatorium patron concerns and questions.
Assist with the upkeep and general maintenance of the Natatorium as it pertains to Recreational Services.
Perform regular safety inspections of pools and equipment to reduce hazards and to provide maximum safety to the patrons.
Maintain records including participation numbers, risk management information, payroll information and year-end statistical reviews.
Review and update employee handbooks for lifeguards and event supervisors including policies, procedures and training methods.
Assist with oversight of the day-to-day operations as it relates to custodial operations/management, preventative maintenance and risk management.
Coordinate special events for all Recreational Services sponsored events.
Advertise, interview, select, hire, train, schedule, supervise and evaluate student employees, which include head lifeguards, lifeguards and event supervisors.
Schedule and lead monthly meeting with student employee staff.
Manage payroll for student employee staff.
Work with other professional staff on daily facility issues or concerns.
Work directly with Assistant Director/Facilities Operations to coordinate, organize and communicate all aspects of rental operations at the Peters Recreation Complex, Natatorium and Outdoor Recreation Areas.
Collaborate with other staff as the main contact in coordination of facility usage for special groups (Manhattan High School Project Graduation, Boy’s Sate, etc.), camps, conferences and workshops. This includes coordination and supervision of the student event supervisors.
Develop and continue to improve and maintain customer service practices within the program.
Assist with publicity and public relations of recreational programs including tours of the facility.
Serve as the departmental contact to the “Campus Tours” program, the Alumni Association Parent Weekend and other related programs.
Coordinate the administration of activities within the facility such as Junior and Senior Days, Family Days, etc.
Assist in development and management of the department wide student employee leadership and development program, which includes the student NIRSA club, Rec Ambassadors, departmental internships and special events to enable and further the professional experiences of student staff.
Bachelor’s Degree in Recreation, Recreational Administration, Physical Education, Sports Administration or a Related Field
One or more years of supervisory experience in recreational sports programming with major emphasis in facility, personnel and aquatics management.
Leadership and supervisory skills to hire, train, motivate, supervise and evaluate employees as demonstrated through past supervision of staff.
Experience in personnel management.
Ability to positively manage participant-program conflicts, risk management and emergency response.
Two or more years graduate or professional supervisory experience in same areas
Strong interpersonal skills and ability to communicate both verbally and in writing
Knowledge of basic safety and risk management practices as they relate to recreational and competitive sports and facilities involved as demonstrated in past event and facilities management, pool operations, etc.