Boston University Department of Phys Ed, Rec & Dance
February 2, 2018
Starting at 10000.00
Part Time - Entry Level
Facility Management, Marketing
4 Year Degree
Membership Graduate Assistant
Start Date: September 2018
Preferred Start Date: Summer 2018
The Department of Physical Education, Recreation, and Dance is currently seeking one Graduate Assistant from September 1, 2018 to May 31, 2019. There is possibility of employment during the summer prior to September if interested.
This position is offered to accepted candidates in a BU graduate program. It requires approximately 20 hours per week but collateral duties may apply. The award consists of a $10,000 stipend and 8 credits tuition remission per semester. The position is renewable for a second year contingent upon the satisfactory performance of the individual during the first year.
Responsibilities may include but are not limited to:
Assist the Manager of Membership with various aspects of the following:
Act as a liaison between Membership and FitRec Front Desk Assistants
Ensure that proper membership policies and procedures are followed
Contribute to overall marketing of facility and programs
Perform administrative functions related to membership
Resolve customer concerns via email, phone, or in person.
Ongoing management of member databases
Complete special projects as assigned
Facility Supervision – opening, closing, weekend and holiday shifts
Student Staff Development – training and supervision
Graduate Assistant will work collectively with the existing facility staff to cover all building hours, including weekday opening hours (5:45am-10am), weekday closing hours (3:30pm-11pm) and weekend closing hours (2:30pm-10:30pm) while also having weekly office hours. Reasonable exceptions can be made for class, internship or other conflicts.
Bachelor degree from accredited college or university (Communications, Marketing, Public Relations, Sports Management or related field)
Previous experience in customer service is required
Experience with Microsoft Word, Outlook and Excel is required. VSI RecTrac knowledge helpful but not required
Strong communication skills and ability to work with a variety of personality types
Strong writing/editing skills and careful attention to details required
Supervisory experience including training, assigning tasks, and follow-up is preferred
Must be extremely well organized and able to effectively manage a number of projects simultaneously
Demonstrated ability to be self-motivated, creative, detail and deadline oriented
Positive Attitude is a must
Must be accepted into a graduate degree program at Boston University
To apply, please send a resume, cover letter and three references to Tim Gorka, Membership Manager via email at firstname.lastname@example.org. Application review will begin immediately.
About Boston University Department of Phys Ed, Rec & Dance
The Department of Physical Education, Recreation and Dance is committed to providing unparalleled educational and instructional programs, services and facilities to Boston University students, faculty, staff and alumni that promote health and wellness, provide recreational activities and strengthen campus community. Boston University is an equal opportunity employer.