This position reports to the PGA Director of Golf. This position will oversee and manage business related activities (Point of Sale, Inventory System, Website, and Social Media). Its role will be to secure and protect assets including financial, facilities, and equipment. The incumbent will supervise, train, and schedule the 40 plus student staff at the driving range learning center and 14 volunteer positions.
This is a 75% time (30 hours/week) position that will work up to 40 hours/week during the peak golf season. The starting hourly rate is $18.75/hour.
Business Operations (65%)
Track all merchandise received for resale, enter merchandise in POS, price inventory, and organize all merchandise by creating visual presentation guidelines in the golf shop changing it bi-weekly and seasonally for display.
Analyze market competition pricing to maximize profitability and maximize sales objectives.
Perform lead work in the golf shop and range, cover shifts as necessary, and train 40+ student staff by example answering phones for tee times and other general customer service duties required in those positions.
Assist with budget projections with PGA Director of Golf on Payroll and Merchandise for resale.
Assist with compiling information from market competition on merchandise for comparison studies to properly position the facility in the marketplace.
Train, motivate and develop staff to ensure effective performance and growth through consistent on the job training.
Assist in business and long range marketing plans supporting departmental goals, directions, and priorities in harmony with the mission and general policies.
Maintains active memberships in appropriate professional organizations, attends conferences, workshops and meetings to keep abreast of current information in the field.
Assists in monitoring the performance of all daily operations, functions, and services; assures high standards and total customer satisfaction.
Schedule hourly staff, confirm schedule matches entries for payroll by hourly staff, and notifies the Recreations Ops Manager that payroll is ready for approval.
Hire, schedule and train volunteer staff (14).
Work with student employment coordinator to open, post, hold and close student positions for clubhouse, range, and maintenance.
Annually revise student employee handbook. Keep up to date on emergency action plans for the facility.
Coordinate cross country ski program during winter months.
Assist customers and serve as Manager on duty when the PGA Director of Golf and Head Golf Professional/Assistant Manager are unavailable.
Update Les Bolstad Golf Course website and social media accounts.
Other duties as assigned
BA/BS with two (2) years experience or a combination of related education and work experience to equal six (6) years.
PGA or LPGA status
Experience communicating with a diverse audience
Strong written and verbal communication skills
Experience supervising temporary and hourly staff
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
Internal Number: 325044
About University of Minnesota-Twin Cities
The University of Minnesota-Twin Cities is a classic Big Ten campus located in the heart of the Minneapolis-St.Paul metropolitan area. The University of Minnesota is one of the most comprehensive public universities in the United States and ranks among the most prestigious. It is both the state land-grant university, with a strong tradition of education and public service, and the state's primary research university, with faculty of national and international reputation.