Assistant Director of Recreation - Facility Operations and Membership Services
July 26, 2018
Full Time - Experienced
The Colgate University Department of Recreation and Physical Education is seeking energetic, outgoing, and experienced candidates for a full-time Assistant Director of Recreation for Facility Operations and Membership Services. Under the supervision of the Director of Recreation and Chair of Physical Education, the Assistant Director will provide leadership and oversight of all aspects of recreational facilities and member services within the Department of Recreation and Physical Education. Colgate University Recreation and Physical education programs are comprehensive and directly align with the institutional mission to develop the whole student. The department provides a broad range of services, education and expertise to a diverse community of students, staff, faculty, and community members.
The Assistant Director is responsible for the effective organization, management, administration and supervision of all aspects of Colgate University's recreational facilities and member services to include the following: - Huntington Gymnasium (recreational courts and fitness/dance studios), Huntington Equipment and Member Services, Trudy Fitness Center, Lineberry Pool, Trap Range, Academy Rugby Field, Whitnall Field, Glendening Boathouse and Bewkes Waterfront Rec Center.
Responsible for the day-to-day operations of facility membership services (“Huntington Cage”). This includes memberships to the Huntington Rec Center, Trudy Fitness Center and Lineberry Pool. Accountabilities include: - responsible for providing fair and accurate input to VP/Director of Athletics regarding employment status (hire, promotion, salary increases, termination) of full-time recreation attendants (2 non-bargaining unit employees). Responsible for the job evaluation, development and continued professional growth of direct reports, both full-time and part-time. - effective hiring, supervision, training and scheduling of part-time and student staff. - accurate and timely payroll for all staff. - ensure accurate record keeping and accounting of all relevant aspects of facility operations. - optimal sales policies and pricing. - accurate and timely deposits of all money. - effective oversight of all core operational tasks e.g. membership card production, locker room rentals and laundry service sign-ups, communication with members and broader community.
Responsible for the day-to-day operations and effective management of the Trudy Fitness Center and fitness programs to include the following accountabilities: - ensure card swipe program and patron access function properly. - determine hours of operation, equipment maintenance and optimizing investments in equipment. - ensure positive relationships with key vendors. Ensure vendors perform up to expected standards. Ensure accurate purchase and service records. - ensure positive customer services and relations. - effective safety/risk management program and procedures for emergency care of participants; schedule training/certification classes in CPR/First Aid for employees; and conduct safety inspections of facilities and activities.
Responsible for oversight of the Personal Training Program. To include: - effective hiring, supervision, training and scheduling of personal trainers. - effective management and supervision of payroll for all trainers. - ensure all personal training requests are filled and clients are appropriately matched with a personal trainer on staff. - ensure payments are received and processed correctly for services. - ensure client paperwork/waivers are completed prior to training. - effective evaluation of trainers and ensuring they complete all paid training sessions with their respective client. - responsible for effective marketing and promotion of the personal training program through print, online and social media avenues.
Responsible for assisting the Director of Recreation with recreational fitness programming. To include: - group exercise class scheduling. - Focus on Fitness (Employee Group Exercise program) - fitness center orientations scheduling and instruction. - effective implementation and oversight of annual physical activity promotion programs (i.e. 'gate fit challenge and Empower Hour).
Responsible for the day-to-day operations and execution of specific operational tasks for Lineberry Natatorium. Accountabilities to include: - effective recruiting, hiring, training, evaluating, payroll and management of the pool monitor staff and lifeguard staff. - determine hours of operation, facility/equipment maintenance and optimizing investments in the facilities. - ensure the facility and staffing are operating in compliance with NY State Department of Health and Colgate Environmental Health and Safety. Responsible for maintaining records and paperwork as required for pool operation safety. - ensure facility maintenance problems, safety issues are reported in a timely manner. - successful troubleshooting during events and open pool hours. - act as liaison with on-campus departments (i.e. Parking Services, Campus Safety, Facilities Management, Custodial Services, Concessions, Special Events, Catering, Risk Management, etc.) to coordinate event/rental logistics. - effective set-up/break down for all events, as assigned.
Responsible the effective management and operations of seasonal recreational facilities to include: - Glendening Boathouse, Bewkes Waterfront Rec Center, Trap Range and Open Skate at Class of '65 Arena. - effective hiring, supervision, training and scheduling of part-time and student staff. - effective establishment facility schedules and communicating hours of operation to the campus community. - ensure proper risk management for facilities and corresponding programs.
Responsible for maintaining operations budget for each recreation facility. Exercises independent discretion on all purchases and budgetary decisions for all recreational facility budgets.
Responsible for setting and meeting income targets for recreation facility membership and personal training sales.
Independent and unchallengeable decision-making regarding all student and adult participation in recreation facilities and activities.
Create and implement risk management policies and procedures for all recreation and physical education facilities. Effectively communicate all changes to staff and students, as needed.
Exercise independent judgment and discretion for all programming areas.
Ensure on-going participation data is properly recorded and incorporated into annual reports.
Accountable for maintaining personal compliance with all relevant governing bodies to include: - NCAA - specific conference - athletic department - university policies
Adherence to the PERA Core Values: - Lead with integrity - We are educators - Strive for excellence - One team
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.
A Bachelor's Degree is required.
Professional Experience/Qualifications - Two years of experience in recreational facilities or a related field. - Experience with aquatic facility supervision, including lifeguard certification (or willingness to acquire) is required. - Candidates should possess excellent communication and collaboration skills, attention to detail, and proficiency managing multiple projects simultaneously. - Candidate must have the sensitivity and ability to work with the college age student, advise staff, develop and implement programs, produce effective outcomes, work effectively both individually and with groups, use independent judgment and display decision-making ability. - Flexibility to adjust work schedule to meet the needs of students, staff, and facilities is necessary and will require attendance at evening and weekend events.
- Lifeguard Management and/or Water Safety Instructor certification. - Certified Personal Trainer or Group Fitness certification.
Colgate University is committed to the principle of institutional control in administering its athletics program in a manner consistent with the NCAA, ECAC, and Patriot League rules. Each individual involved in the athletics division is obligated to maintain competency and knowledge of the rules, to act within his or her realm of responsibility in full compliance with the governing legislation, and to report any violation of NCAA, ECAC or Patriot League rules of which he or she is aware.