INSTITUTION/DEPARTMENT: The University of Houston is a Division I college with over 45,000 undergraduate and post graduate students enrolled. This campus is considered to be one of the most diverse student populations in the nation. The Department of Campus Recreation has a $53 million facility that contains various activity spaces including gymnasiums, multi-purpose rooms, and an indoor climbing wall. JOB DESCRIPTION:
The Operations Coordinator will be responsible for the direct supervision of staff operating the Welcome Desk and operations including functions such as facility access control, equipment check out procedures and inventory, as well as a first contact point for all members and guests. Additional responsibilities include risk management and support in overall facility operations as needed. Evening/weekend/holiday work is required on a rotating basis.
Recruit, hire, train, supervise, evaluate, and schedule approximately 50 Welcome Desk student staff; plan and implement staff onboarding, monthly in-service trainings, staff development and team initiatives. Maintain documentation of all required certifications and trainings.
Responsible for inspection, inventory, and checkout of equipment from Welcome Desk, maintain equipment database and make recommendations for equipment replacement; follow up with overdue equipment and facilitate processes for return or payment daily. Make recommendations regarding equipment purchases for budget proposals.
Assist with the implementation of risk management procedures including facility inspections, ensure compliance with department policies and procedures; assist with Operations budget planning and allocations.
Contribute to the development and submission of Operations assessments and evaluations related to student development including technical skills, student learning outcomes, and leadership.
Assist with application of policies and procedures as they relate to the facility and respond to questions and concerns of users with Tier One customer service. Develop training plans and implement with student employees to ensure customer service standards are fully met.
Serve as point of contact on site for day of special events including set up, and execution as needed.
Serves on department and division committees, perform special projects or other job-related duties as required.
QUALIFICATIONS: A Bachelor’s degree in Exercise Physiology, Health Education, Physical Education, Sports Management, Recreation or related field. Master’s degree preferred. One year of professional experience with facility management and operations. Direct oversight of a facility/operations staff of 25 or more is preferred. Graduate Assistant position will be counted as years of experience. Applicants should demonstrate ability to lead, organize and manage. Strong written and verbal communication skills, as well as demonstrated leadership ability are also desirable. Team oriented ideals, willingness to work hard, and a desire to learn is important in this position.
APPLICATIONS: Applications will be taken until the position is filled, however priority review will begin on October 31st. Applicants must apply online at the University of Houston, Human Resources page at http://www.uh.edu/human-resources/uh-careers/. Please submit cover letter, resume and list of 3 references with online application. The Taleo system for applications provides the ability to upload a resume and have it fill out the application with that information. Please ensure when completing the application that resume and cover letter are both loaded for the specific position being applied.
The University of Houston is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation, gender identity or gender expression.
Additional Salary Information: Commensurate with experience
About University of Houston
Founded in 1927, the University of Houston is a culturally diverse public urban institution seeking to become one of the nation’s top research universities. The University is located on 567 beautifully landscaped acres near downtown Houston. The University has over 45,000 students pursuing undergraduate, graduate, and professional degrees. The student population has more than 60% minority students (African American, Asian, Hispanic, and Native American) and 9.4% are international students representing more than 100 countries. UH is considered to have one of the most diverse student populations in the nation. UH is located in Houston, Texas, the nation’s fourth-largest city and the energy capital of the world.