The Coordinator for Facility Services is a full-time position (12 month) that provides for the effective day-to-day supervision and implementation of programs and services for Campus Recreation. Specific responsibility for facility services includes oversight of the weight rooms, facility supervisors, emergency response procedures and pertinent operation support services. Coordinators are responsible for hands-on operations including personnel supervision, guest service, facility and equipment operations and maintenance, cash handling, delivery of programs and services, program design and curriculum, safety and risk management. Coordinates hiring, training and supervising staff who oversee facilities and deliver programs and services. A critical component of this position includes the use and management of the department’s recreation software. The position requires representation of the Department of Campus Recreation in a fair, consistent, cooperative and positive manner in accordance with Department and University policy. The position reports to the Assistant Director of Facilities and Services.
Duties and Responsibilities:
Provide supervision for the Facility Services program designed to achieve the Campus Recreation vision and area goals. Program includes supervision of the weight room, staffing scheduling, facility managers, informal recreation and various operational support staff.
Assists with the management and oversight of the recreation software package.
Provide daily supervision of program offerings and facility spaces that achieves exceptional quality, stewardship and accountability.
Plan individual program/service offerings and design activities intended to meet guidelines set by leadership staff on program/service mix, participation targets and financial parameters.
Collaborate with department staff to ensure facility spaces are maintained as needed to meet industry standards for programmatic use. This includes implementing routine inspections and audits.
Assist with the annual budget submission. Provide financial supervision necessary to achieve budget targets, carrying out best practices in financial stewardship.
Staff supervision including hiring, training, scheduling, feedback, evaluations, payroll and disciplinary processes for ancillary, student and volunteer staff. Indirect supervision of independent contractors. The development and engagement of student staff is an emphasis.
Develop for review and approval any pertinent program area procedures, processes and training or operations manuals.
Develop or update necessary emergency procedures, safety practices and risk management processes in conjunction with administration and the department risk management committee, develop.
Under the guidance of Assistant Director and department marketing staff, implement publicity strategies to maximize facility participation. Conduct outreach efforts in order to increase awareness and visibility of the facilities and services.
Ensure the highest possible level of customer service in order to provide exceptional experiences.
Implement assessment tools to assess market needs and interests, participant satisfaction and overall feedback. Report on results, including strategies for process improvement.
Execute equipment and supply purchasing within budgetary parameters according to UA policies.
Inventory and maintain all equipment and supplies to ensure quality, safety and security.
Provide ongoing, semester and annual updates on pertinent measures of success, including participation, assessment data, financial status and area happenings.
Develop and maintain relationships with Campus Recreation, the University of Arizona and Tucson community as necessary to achieve program success, collaborations and partnerships.
Develop and maintain positive relationships with current and potential participants and alumni in order to maximize program success.
Ensure proficiency in Campus Recreation and University of Arizona policies, procedures and processes.
Engage in Campus Recreation, University of Arizona and pertinent industry training and development opportunities.
Bachelor's degree in recreation, sports management, higher education, physical education or a related field.
Two years of administrative/coordinative professional level experience in recreation facility support services and/or facility operations support which includes one year supervisory experience/student development
Valid driver’s license upon the first day of employment with a minimum of two years driving experience.
Upon hire, CPR-PR, AED, First Aid and Blood Borne Pathogens certification training will need to be completed.
Master’s degree in in Exercise Physiology, Health Education, Physical Education, Sports Management, Recreation, Education or related field.
Two years of staff supervision experience, including the development of student staff.
Experience with Recreation Software Systems: RecTrac or Fusion
Demonstrated experience with recreation facility safety standards.
American Red Cross Certified Instructor for CPR, CPR-PR, AED, and First Aid.
***The University of Arizona will be hosting an informational session for the Facilities Services Coordinator, at the NIRSA Annual National Conference and the NIRSA Region III Student Lead On Conference. The information sessions will be conducted by Troy Vaughn, Director of Campus Recreation.
For more information about this position or setting up a time with Troy Vaughn at the conferences please contact Renee Lima, Associate Director-Facility Services at firstname.lastname@example.org