Towson University Campus Recreation is seeking passionate and qualified applicants for our Associate Director-Facility Operations position. We are located in Towson, Maryland in the heart of the mid-Atlantic region of the United States and just eight miles from downtown Baltimore. Campus Recreation at Towson University serves a vibrant student body with nearly 23,000 students. We strive to create opportunities that foster engagement and well-being for the TU community through diverse programs, services, facilities and employment. Our department employs 25 professional and paraprofessional staff and more than 300 student employees. In January 2018, a 94,000-square foot addition to the campus recreation center opened, which was recently named as an Outstanding Sports Facility by the National Intramural-Recreation Sports Association (NIRSA).
The Associate Director-Facility Operations reports to the Director of Campus Recreation. As a member of the department’s senior leadership team the incumbent will work with the director and other associate directors to establish strategic goals and objectives, oversee facility operations, supervise staff, assist in the overall fiscal management of the department, and evaluate facilities and services that foster engagement and enhance well-being of the University community. Incumbent provides leadership, professional development and supervision of team members in the areas of facility management, events, reservations, aquatics and departmental risk management. The position is responsible for and will provide guidance to facility operations, security and access, risk management and safety, and the housekeeping/maintenance needs of the department.
Leadership & Management
Serve as a member of the department’s Senior Leadership Team (SLT) and represent the department and/or director at various departmental, divisional, and university events. Provide collaborative visioning and direction in the development of services, facility operations, and long and short-term strategic planning. Supervise, evaluate and provide administrative direction/guidance to two full-time professional staff members in the areas Aquatics & Safety and Facility Management, and indirectly to one coordinator (Facilities & Events), graduate assistants and student employees of Facility Operations. Provide leadership and direction regarding communication between team members directly reporting to the SLT. Promote physical activity, well-being, recreation program involvement, memberships, recreation facilities and services to faculty, staff, alumni and students. Work collaboratively with assistant directors who manage programs to facilitate the execution of programing that engage and enhance the wellbeing of the campus community and uphold departmental values of civility and inclusion.
Provide supervision and administrative leadership for all recreational facilities and operations during all hours of operation. Manage and assist with annual budget review, financial reporting and planning for department related to facility management, maintenance programs and operations. Ensure that all facility operations and services are consistent with university, local and state policies and procedures. Provide leadership and direction to ensure that the facilities are clean, safe, and accessible. Identify and recommend maintenance projects and capital improvements to enhance user satisfaction and safety. Provide direction and leadership regarding operating schedules, usage guidelines and procedures, and facility maintenance so that all facilities are properly managed. Provide leadership and direction on the collaborative efforts of custodial maintenance with TU Facilities Management and ABM contractor to ensure proper building maintenance and cleanliness.
Assist the Director with oversight of departmental risk management by serving as the primary safety and risk manager for all department facilities, operations, and programs. Provide leadership and direction in the development and implementation of all department Emergency Action Plans. Serve as the secondary risk manager for aquatics facilities. Assess potential safety risks throughout the facility and propose appropriate changes to usage guidelines and procedures as needed. Ensure compliance with State of Maryland, Baltimore County, and National health codes and policies for public aquatics facilities. Provide oversight and direction to access control systems and operations including but not limited to key inventory, card access database management, and video surveillance operations. Initiate and process all departmental related work orders to TU facilities for maintenance and repair of facilities and related equipment. Initiate and process all vendor related work orders with outside contracts for maintenance and repair of facilities and related equipment.
Serve as a primary liaison to all departments and university stakeholders associated with Burdick Hall/Field operations that include but not limited to Kinesiology, Facilities Management, Environment Health and Safety, Event & Conference Services departments, Housekeeping Services and Landscaping Services and any other departments. Serve as a secondary administrator for 25 Live (online scheduling program for the university) and departmental scheduling. Provide oversight and direction related to all facility operations technological software applications and/or systems including but not limited to Connect 2, AccuWeather, pool pump room technology, hand held radios, iPads, etc.
Aquatics, Facility Management and Events
Provide leadership and supervision to the full time staff responsible for the day-to-day facility operations of Campus Recreation facilities related to aquatics programming, safety & risk management, custodial services, supervision of student staff and enforcement of departmental operating guidelines & procedures; and the management and scheduling of all campus recreation facility spaces within Burdick Hall, Burdick Turf Fields and associated Campus Recreation facilities. Ensure daily facility assessment is conducted to all aquatics and informal recreation spaces to ensure safety of operations and participants. Oversee the coordination of facility and staffing operations for all collegiate and special event/rental swim meets. Provide direction and leadership for purchases and maintenance inventory of equipment and supplies, reservations of facility spaces and appropriate staffing levels for operations.
Fiscal & General Administrative Duties
Assist with annual budget review, financial reporting and planning for department. Provide budgetary oversight for all facility operations including student payroll, operational expenses and facility related revenue generation. Monitor all expenses related to facility operations procurement card purchases, preventative maintenance and operational expenses. Work in accordance with the Associate Director – Programs and Assessment on overseeing program operational assessment related to departmental learning outcomes and key performance indicators. Provide annual assessment data collection and reports to support departmental assessment plan. Provide information annually and as needed to support departmental annual report. Supervise campus recreation facilities and staff on designated evenings and weekends, as assigned. Serve on university committees as assigned. Represent the department at various campus, division, and community functions as assigned.
Master’s degree in related field with five years of progressive experience providing leadership, direction, and support to university recreational sports facilities or similar organizations.
Two years managerial experience providing direct supervision, direction, and support to full-time staff.
Two years of experience developing and leading/assisting departmental risk management initiatives at the Assistant Director level or higher; preferably in the area of recreation.
Fiscal/budget management experience related to facility operations, maintenance, repair & replacement, and personnel.
Pool operator certification. American Red Cross certification in CPR/AED Professional, Water Safety, and/or Lifeguarding or ability to obtain with 90 days of hire.
Ability to serve as a strong leader; offering long term vision and strategic planning that will contribute to the development and enhancement of a comprehensive recreational sports program that will serve the entire university community.
Proficient at mainstream computer software (word processing, spreadsheet, electronic communication, etc.) and experienced in enterprise software such as SubitUp, Connect2, and Fusion.
Experience supervising custodial and/or maintenance professionals at the Assistant Director level or higher.
Experience with capital projects and/or budget management at the Assistant Director level or higher.
Experience operating/managing a facility with a pool and aquatics program.
Experience managing, operating or maintaining turf fields.
Demonstrated ability to work collaboratively with partners across campus and in the community to advance the mission and goals of both the university and the division.
Demonstrated ability to lead division initiatives such as strategic planning, capital replacement planning and execution, capital project management, technology implementation and continuous quality improvement.
American Red Cross instructor certification in CPR/AED Professional, Water Safety, and/or Lifeguarding.
Reside within 30 minutes of campus in order to respond as needed to facility and risk related emergencies.
First consideration given to applicants who apply by July 31, 2019. Anticipated start date of October 1, 2019. To apply, visit the Employment at TU website.
Additional Salary Information: Competitive and full university benefits that include excellent health, life insurance, and retirement plans; tuition remission; and 22 days of annual leave, 14 holidays, personal and sick days.
Internal Number: 190000D7
About Towson University - Campus Recreation
One of the nation’s top regional public universities, Towson University offers a welcoming environment for living and learning, close to the area’s top educational, cultural and community resources.
The backdrop for learning is TU’s beautiful 329-acre suburban campus, located eight miles north of Baltimore and less than an hour’s drive from Washington, D.C. Throughout the entire region, Towson University’s strong partnerships with public and private organizations provide unique opportunities for research, internships and jobs. The Towson Learning Network extends beyond its main campus to five off-campus locations throughout the state. Transfer students can complete their degrees at the university’s new state-of-the-art building in Northeastern Maryland.
Towson University is the second-largest university in the prestigious University System of Maryland, the 12th-largest public university system in the United States. TU is also a founding member of the Coalition of Urban and Metropolitan Universities and offers employment opportunities at all levels.
Towson University is an equal opportunity/affirmative action employer and has a strong institutional commitment to diversity. Women, minorities, persons with disabilities, and veterans are encouraged to apply.