Performs professional and administrative work planning and supervising the operations, program development, and delivery of services for the wellness area within a county based recreation center. Prepares both revenue and expense budgets and operational plans designed to help recover 100% of center’s overall operating costs. Supervision is exercised over staff involved in the programming and provision of wellness/fitness programs and services including water/land group exercise classes, personal training, fee-based fitness/wellness programs, cardio and strength equipment, tactical locker, and indoor track. Does related work as required.
Essential Job Functions:
Prepares and manages revenue and expense budgets, reports, and publication with a focus on outcomes for the wellness program.
Analyzes program participation, equipment use patterns, and business cycles seeking optimum outcomes.
Measures outcomes against established goals and objectives.
Prepares reports as needed to support management actions and recommended improvements.
Coordinates and oversees wellness/fitness program development, delivery, and evaluation to accomplish optimum use of the facility and dedicated resources.
Develops safety and operational standards for wellness and fitness programs and general fitness areas.
Recruits, trains, schedules, supervises, and evaluates part-time, seasonal, and volunteer wellness staff including wellness coordinator, personal trainers, group exercise instructors, and wellness attendants.
Maintains accurate inventory of all fitness/wellness equipment and supplies.
Evaluates and makes recommendations for capital equipment and capital maintenance of wellness area.
Prepares scope-of-service documents for use in procuring equipment and supplies as needed to maintain the quality of the wellness related programs/services and wellness area.
Coordinates preventive, routine, and emergency maintenance and repairs of fitness/wellness equipment as needed to minimize down time.
Maintains records of wellness center operations meeting the requirements of Virginia Department of Health, Roanoke County Health Department, OSHA, and Roanoke County Parks, Recreation and Tourism.
Develops and updates standard operating procedures for all facets of wellness area's operations including planning, implementing, and documenting in-service trainings, safety drills and safety audits of all wellness staff and systems.
Fosters a team environment through excellent communication, daily work habits and a positive attitude.
Interacts spontaneously with members, guests, and part time staff at any given time in the facility to model a personal and inviting atmosphere for the facility.
Establishes and maintains effective working relationships with employees, contractors, customers, and the general public.
Works a minimum of 8-hours per week in the wellness area.
Regularly communicates with customers through e-emails, bulletin boards, newsletters, surveys, and promotional notices. Responds promptly to customer concerns and requests for information.
Conducts special projects as required.
Actively participates in management meetings to keep all departments within facility abreast of issues and information.
Required: Education or experience equivalent to a Bachelor’s degree from an accredited college or university with major coursework in recreation, exercise science, business management, or related field.
Required: Three (3) or more years of experience in wellness and fitness programming and supervision
Preferred: Five (5) or more years of experience in wellness and fitness programming and supervision
Required: Valid Virginia driver’s license with good driving record.
Current CPR, First-Aid, and AED certification.
Preferred: ACE, ACSM, NSCA, NASM, and group exercise instructor certification.
Knowledge, Skills and Abilities
Ability to effectively and positively lead a variety of part-time staff.
Specific working knowledge of wellness and exercise program delivery.
Ability to plan, schedule, and implement wellness and fitness programs.
General knowledge of aquatics, group exercise, multi-generational programming, event planning and marketing.
Skill in the use of computer software such as Word, Excel, and Publisher.
Ability to learn and effectively use proprietary software programs required for wellness center operations.
General knowledge of the principles and methods of organization and management.
Thorough knowledge of community recreational needs.
Ability to plan, schedule and coordinate recreation programs.
Ability to plan and supervise the work of others.
Ability to develop and maintain effective working relationships with employees, customers and the general public.
Thorough working knowledge of planning, conducting and evaluating a variety of recreation programs including fitness, wellness, dance, adult, aquatic, and special events.
Effective communication skills both verbally and in writing, for a varied audience including staff, management, co-workers and customers.
Ability to multi task; handling high volume of business demands and service requests received each day.
Skills in budgeting, decision making, anticipating issues, risk management, planning, organizing, managing, motivating, and leading others.
Ability to have a realistic view of time needed to accomplish assignments and projects and plan accordingly.
Awareness of risk management issues as related to the delivery of recreation services.
Ability to analyze programs and evaluate performance against established objectives.
Ability to prepare clear, concise financial, and administrative reports.
Subject to a complete criminal history and Child Protective Services background search with acceptable results. Good physical condition. Following a conditional offer of employment, must pass a post offer physical examination. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.
Must be willing to work a flexible schedule including nights, weekends and some holidays.
Supervises a large part-time staff.
About County of Roanoke
From the heart of the Blue Ridge Mountains of Virginia, Roanoke County government strives to reflect the innovative spirit of a growing community of over 90,000 residents. Since its founding in 1838, the county has transitioned from rural and agrarian to suburban, industrial, and commercial, meeting the needs of a changing landscape with a mission to be a government in partnership with its citizens.
Today, the County of Roanoke remains dedicated to promoting economic development, maintaining excellent, award-winning schools, ensuring public safety, and providing ample recreational and leisure opportunities for residents of all ages. Adaptive administration, regional cooperation, and public-private
partnerships are leading the way.
Our employees share a common goal - to be excellent stewards of the resources entrusted to us by county citizens and to add value to those resources through the delivery of a broad spectrum of efficient, quality services.