University of Washington Recreation’s mission is to provide safe, accessible, and dynamic recreation experiences to engage students in growth and wellbeing.
The Program Coordinator, under the supervision of the Operations Manager, provides Fusion (Recreation Management Software) system support and customer service for UW Recreation. Primary tasks include assisting with department wide Fusion maintenance and data entry, troubleshooting Fusion issues, providing information to patrons, and processing membership sales and program registrations.
At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity, and justice for all. The incumbent must view themselves as part of not only UW Recreation, but also Student Life, UW campus(es), Seattle and the Northwest region, and the national stage of campus recreation – and promote the department accordingly.
The following represents a variety of the responsibilities assigned to the person in this position. The examples represent typical work, but are not intended to be inclusive of all duties required for this position:
Fusion System Support
Coordinate online and in-person IMA membership renewals, locker checkout, and program registration processes utilizing Fusion.
Assist managers with entering class and activity information into Fusion.
Work with facility scheduling and calendaring in Fusion.
Troubleshoot Fusion back end membership and registration issues.
Respond to inquiries made via phone, in person, or through email correspondence regarding department facilities, activities, programming, policies, and procedures, providing accurate and timely information.
Utilize Fusion to sell IMA memberships and day passes, register participants in classes and programs, and collect miscellaneous fees.
Enforce institutional and facility use rules and regulations (e.g., identification checks, shoe policy, music policy, etc.). Resolve facility use conflicts (e.g., court reservation conflicts, patron use conflicts, etc.).
Assist with coordinating and monitoring special events/sports camps, including directing participant/spectators, activity area set-up/take down.
Implement department and university emergency procedures as directed, including IMA facility evacuation procedures.
Carry out both opening and closing routines for the IMA Building, ensuring the building is secure.
Under general supervision, regularly instruct the work of the student operations staff.
Maintain the department office supply inventory. Place orders using various procurement methods, including eProcurement. Monitor allocated supply budget.
Provide general office administrative support by updating staff name tags, maintain the staff contact sheet, distributing mail, etc.
Coordinate the facility schedules for Recreation programming and events. Work with RSOs, ROTC, ICA, etc. to reserve Recreation spaces for events.
Complete the hourly wage (01-80) report semi-monthly.
Process invoices and/or Internal Sales Documents (ISDs) using university policies and procedures.
Maintain the valuable lost & found item log. Work with HUB to take items up quarterly for sale.
Coordinate the department’s key check-out system and maintain inventory, for both permanently assigned keys and temporarily assigned keys.
Monitor the department’s sports supply inventory. Update reports as needed.
Complete department reports as necessary, e.g. theft, incident, accident, monthly/quarterly reports, etc.
Complete facility inspection logs. Initiate appropriate action to correct facility activity space and equipment use safety problems (e.g., open or closed area). Recommend facility maintenance to be performed.
May be assigned to cover other areas within the facility or department as necessary.
Serve as a Workday I-9 Coordinator. Verify new employee documents and complete the Workday I-9 form.
High school graduation or equivalent.
Two years of experience in the program specialty or equivalent education/experience.
Possess interpersonal skills to work effectively with a diverse group of students, faculty, staff, and colleagues.
Bachelor’s degree preferred.
Internal Number: 170114
About University of Washington
University of Washington Recreation provides safe, accessible, and dynamic recreation experiences to engage students in growth and wellbeing
UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.