KU Recreation Services, a Department within Student Affairs, provides a campus-wide impact by improving the quality of life for all students, faculty, staff, affiliates, retirees, alumni, spouses, and domestic partners through its fitness and wellness initiatives. KU Recreation Services provide state-of-the-art recreational programs, facilities, and services.
Facilities include the Ambler Student Recreation Fitness Center (“ASRFC”), opened in September 2003 and expanded in 2008. The ASRFC is comprised of many different activity spaces: 16,000 square feet of cardiovascular resistance training and free weight equipment, six indoor basketball/volleyball courts, a three-lane suspended jogging track, an aerobics studio, a martial arts studio, two racquetball courts, one racquetball/squash court, one functional fitness studio, dasher board system multipurpose gym, golf simulator, a 42-foot climbing wall and bouldering wall, two outdoor basketball courts, conference room, and a multimedia room.
Outdoor facilities include: 13 acres of grass field spaces at the Shenk Recreational Sports Complex, the Adams Outdoor Education Center (challenge course), one artificial turf field (Central Field), four lighted sand volleyball courts, and four lighted tennis courts. KU Recreation Services utilizes the Robinson Center for its aquatic activities.
Programs within KU Recreation Services include Fitness, Intramurals, Sport Clubs, and Outdoor Pursuits. Fitness offers group fitness (“KU Fit”) with classes focused on cardio, strength, and mind and body, Personal Training, and Fitness Assessments. Intramurals play team sports, team tournaments, and individual activities. Sport Clubs participate in a wide variety of competitive, recreational and instructional sports. Outdoor Pursuits offer a challenge course, rock climbing wall, and an equipment rental center.
This position reports to the Associate Director – Facility Management. Job duties for this full-time position include, but not limited to…
Responsible for all aspects of Membership Operations within the Department: 60%
Responsible for recruitment, hiring, training, supervising, evaluating, scheduling, payroll and discipline of student staff.
Develops and coordinates membership services policies and procedures in accordance with established guidelines
Responsible for accounts receivable activities for membership including welcome letter to members outlining benefits and services, phone calls, email inquiries, etc.
Manage locker sales and service including semester locker expirations and clean-out
Manage automated email module within recreation software for expiring memberships, locker rentals and other defined services.
Reconciles cash/credit card reports and submission of revenue deposits to the shared service center daily.
Construct, review, and revise staff manuals, policies and procedures.
Oversee the development and maintenance of annual budget of approximately $40,000.00.
Completes audits of change funds and business functions
Manages internal invoices to coordinate with University process
Provides weekly/monthly overview reports of numbers and revenue for each type of membership
Coordinate University Outreach: 10%
Collaborate with Marketing Coordinator to create marketing materials to present at University department meetings about the benefits of a KU Recreation Services membership
Schedule and deliver presentations to KU departments 2-4 times per month
Create tracking system of new members from these meetings as well as members that do not renew
Set soft internal monthly/annual goals for membership additions and cancelations.
Create and deliver membership reports based on sales and revenue generation.
Serves as Administrative Office Manager: 10%
Orders office supplies and equipment
Maintains office equipment, such as multi-functional devices, KU IT ticket submission, etc.
Manage lock database for all door code requests of student employees
Manages budgets for shredding and multifunction devices
Coordinate projects from full time staff to student Membership student staff (PowerPoint, spreadsheets, etc.)
Serve as a part of the Facility Management Team: 10%
Coordinate setup and take down of non-activity spaces (meeting rooms, conference room, lobby, etc)
Coordinates staff training, checkout, inventory and maintenance of 2-way radios for internal staff usage
Manage key inventory for University and KU Recreation Services allocations
Manage facility projects/repairs as assigned
Oversee all non-fitness inventory under $5,000: 5%
Add/delete inventory as it is purchased throughout the year
Conduct annual inventory assessment and create inventory tracking program within Connect2 software
Coordinate disposal of broken/unused/outdated equipment through proper University channels
Other duties as assigned: 5%
Participates on university committees, work groups, internal projects, etc.
Manages organization of monthly potluck lunch with professional staff
Manages departmental travel logistics with conferences, seminars, workshops, etc.
High School Diploma (or GED) with two years of professional office experience or two years of post-secondary education
Excellent written communication skills as evidenced by the application materials.
One year of experience working in a fast pace, high traffic environment as evidenced by work history
One year of professional experience using Microsoft Office products
Bachelor’s degree in Recreation, Sports Administration, Health/Physical Education, Exercise Science or related field.
Master's degree in Recreation, Sports Administration, Health/Physical Education, Exercise Science or related field.
Experience in facility management of high traffic environments
Experience with a point of sale process
Experience with cash-handling and deposits of financial transactions
Experience supervising staff
Knowledge in recreation management software such as Innosoft Fusion, CSI or RecTrac, etc. for program registrations, point of sale, scheduling and facility access
Experience in facilitating staff development through training, meetings, etc.
Professional involvement in National Intramural-Recreational Sports Association (NIRSA), or related organization.
Current CPR and AED Certification
The person in this position is responsible for knowledge of and compliance with Board of Regents, University policies and NCAA rules and regulations regarding day to day job related activities applicable to the position that could involve contact with student athletes.
This position will work an average of 8 hours a day, 40 hours per week, Monday through Friday, typically 830a-530p with opportunities for flex scheduling upon mutual agreement with immediate supervisor. Position will also work some morning, late night, weekend and holiday hours when necessary.
CPR/AED training will be provided free of charge if not currently certified.
A cover letter specifically addressing how required qualifications have been met
Three professional references
References must not include friends or peers. Professional references only.
Internal Number: 16081BR
About University of Kansas - Recreation Services
The University of Kansas is a major comprehensive research and teaching university and a center for learning, scholarship, and creative endeavor. Founded in 1865, the University enrolls 28,000 students and has 2,800 faculty members. KU is the only Kansas Regents University to hold membership in the prestigious Association of American Universities (AAU), a select group of 62 public and private research universities that represent excellence in graduate and professional education and the highest achievements in research internationally. The National Science Foundation and Carnegie Foundation both classify KU as a top research university.
Considered one of the most beautiful in the nation, KU's central campus occupies 1,000 acres on and around historic Mount Oread in Lawrence, a community of about 100,000 in the forested hills of eastern Kansas. Ten of KU's 13 schools are based here, and are internationally recognized research centers and laboratories.
The university is committed to excellence. It fosters a multicultural environment in which the dignity and rights of the individual are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.