A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The mission of the University of Michigan Recreational Sports is promoting a healthy lifestyle through engagement, leadership and activity. The Department operates multiple programs, four indoor facilities and two outdoor field complexes. The department consists of 36 full-time staff and over 650 student employees. Established in 1913, the department is considered to be one of the first collegiate recreation programs and is the first program to have a facility dedicated to student recreation (Intramural Sports Building, 1928). Recreational Sports reports to Student Life through the Associate Vice President of Student Life.
The Program Manager will provide leadership and oversight for a comprehensive personal training program, and be responsible to continue to grow the client base and revenue. In FY17-18, the program had 510 requests for personal training services. The position will be responsible for client relations, retention, and management. The position will be responsible for trainer development and oversight, program assessment, and inventory control. This position will provide direct supervision to the training staff. This position will be a member of the Fitness and Wellness leadership team which means they will work with the Assistant Director and the other Program Manager to continually build the program through collaboration work, promotional events, and development of new programs. Serve on assigned committees to represent the Department.
This role is responsible for furthering the department’s strategic objectives in two critical areas: 1) develop and direct programs that improve the health and well-being of students and the U-M community, and 2) develop and direct programs that increase revenue opportunities for the department. One of the primary impacts of this role will be positioning Recreational Sports as a major player in health and well-being both on and off-campus. This role will serve on assigned committees to represent the Department and support all Recreational Sports Department initiatives as needed.
Program Oversight (50%):
Ensure Recreational Sports is providing high quality personal training services that meet the diverse needs on campus and provide an inclusive environment in three recreation facilities to include inventory (keep studios stocked with supplies needed for training as well as replacing worn out broken equipment and expanding equipment available based on research & trends).
Ensure clients are receiving high quality training that meets their unique individual needs, through program assessment, intake forms and client relations
Implement the mentorship education process, consisting of 40 hours of practical hands on experience per staff member. Develop and provide continuing education in-services and workshops for personal training program staff.
Complete all personnel-related tasks including but not limited to: recruiting, hiring, training, scheduling, disciplining, and evaluating personal trainers for continuous improvement of personal training program.
Assist in the strategic planning for Recreational Sports programs and facilities.
Provide educational outreach, as well as serve as liaison with other university departments as assigned.
Support all Recreational Sports Department initiatives as needed.
Staff Oversight (30%):
Provide supervision, direction, coaching and mentoring of student temporary staff (approximately 35-40 staff).
Ensure direct reports represent the Department in a positive way.
Evaluate and provide regular (one-on-one) feedback to direct reports.
Ensure the hiring and development of student programming staff meets Department needs and goals as well as industry standards.
Ensure all staff obtain and maintain appropriate certifications and required safety training.
Manage payroll of all staff within the scope of supervision.
Fiscal Oversight (10%):
Prepare, oversee, forecast, and manage the operating budgets of areas of oversight; ensure compliance of operations with Department, Division, and University policies; work collaboratively with Departmental financial staff and the Student Life Budget and Finance. Establish and meet personal training revenue goals. Design and produce personal training reports and other analytical mechanisms in order to assist with overall analysis of the Recreational Sports operations.
Provide departmental leadership; ensure the development of students in all areas of supervision.
Serve on committees or work teams to support the Department, Division and University; collaborate with University colleagues to represent the Department.
Assist with the development and implementation of outreach programming, such as residential programming, FYE programming, and collaborative programs with other units on campus and within the department.
Evening and weekend work responsibilities, as needed; be available by phone to provide leadership during times programs and facilities are operating; attend professional development opportunities, as assigned; other duties as assigned.
This role may have reporting obligations under Title IX and Clery.
A highly collaborative and consulting style within and outside of the organization
An ability to make difficult decisions with diplomacy and inclusion
An innate capability of understanding organizational and student needs and interests
A history of having high levels of trust and integrity
An ability to motivate staff towards a common vision and high performance
An innovative attitude
Motivation to create productive learning experiences for students who participate in recreation
Approximately $50,000 annually, and we expect the program to grow each year moving forward. The additional revenue created by this program is important to the department, as Recreational Sports needs to generate about 60% of its overall budget through programs and services. Additional growth of this program will allow for growth of the department.
On occasion could be expected to work evening hours or weekends to support Recreational Sports events This position requires employee to travel to all Recreational Sports facilities.
Will need to be able to demonstrate movement patterns and exercises.
Student and Temporary Staff (approximately 35-40)
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Bachelor's degree in recreation, health, wellness, kinesiology or a related field.
Current national personal trainer certification, ACE, ACSM, NSCA, or NASM.
Minimum 3 years experience personal training.
Minimum 2 years experience supervising personal trainers.
Minimum 2 years experience in fitness program management (creating class schedules, managing budgets and payroll, hiring processes).
Current certifications in CPR, First Aid, and AED or the ability to obtain within six months of hire.
Master's degree in recreation, higher education, physiology, kinesiology, sports management or a related field.
Experience in development and oversight of program budgets
Demonstrated success in establishing and meeting revenue goals
Experience in establishing learning outcomes and developing systems to achieve those
Experience leading educational workshops for fitness professionals , to include knowledge of anatomy, physiology, and biomechanics
Demonstrated success in building positive customer relations, i.e client retention, client satisfaction
Ability to coach and communicate with several learning styles
Excellent interpersonal and written communication skills
Sustained involvement in NIRSA or other professional associations, such as ACE, ACSM, IDEA, NSCA, etc..
Experience with collaborative team environments and the ability to form positive relationships.
Internal Number: 182617
About University of Michigan Recreational Sports
The mission of the University of Michigan Recreational Sports is promoting a healthy lifestyle through engagement, leadership and activity. The Department operates multiple programs, four indoor facilities and two outdoor field complexes. The department consists of 36 full-time staff and over 650 student employees. Established in 1913, the department is considered one of the first collegiate recreation programs and is the first program to have a facility dedicated to student recreation (Intramural Sports Building, 1928). Recreational Sports reports to Student Life through the Associate Vice President of Student Life.