The City of Ames is conducting a recruitment to establish a Civil Service eligibility list for this classification. The list will be valid for up to one year from the date of certification by the Ames Civil Service Commission and may be used to fill one or more vacancies in this classification. In addition, City of Ames Civil Service employees who have previously held Civil Service status in this classification and are interested in voluntarily demoting or laterally transferring into the current vacancy must submit their application by the deadline.
Under the direction of the Recreation Superintendent; the Ice Arena Manager develops, delivers, and implements a variety of recreation programs for people of all ages and abilities; provides on-site supervision during Ice Arena operation; responsible for the daily operation of the Ames/ISU Ice Arena.
Relocation expenses may be covered.
Examples of Essential Job Functions
Examples of Essential Job Functions: Assists Recreation Superintendent in delivery of recreation programs and services related to the Ames/ISU Ice Arena. Schedules ice arena rentals; oversees operations for college and high school hockey games; maintains facility and recommends building and equipment improvements; supervises facility, temporary staff, and daily operations; and leads revenue generation efforts. Implements and/or coordinates recreation programs; evaluates recreation programs through participant and employee evaluations. Hires, trains, schedules, and provides work direction to temporary staff and volunteers; serves as primary communicator between temporary staff in the field, program participants, facility users and the Recreation Superintendent; responsible for being on-site during programs and making on-site decisions as necessary; acts in the absence of temporary Recreation staff; greets public; handles concerns; answers questions; anticipates services needed and makes needed arrangements for services; communicates rules of conduct. Follows and recommends policies, procedures, standards for programs, safety, and fiscal control. Assists with cash and inventory control; purchases supplies and inventory; monitors expenditures within assigned budget; recommends budget items; performs housekeeping, routine maintenance and program support; participates in cross-functional groups; prepares and disseminates promotional materials; maintains necessary records and submits required reports; responds to calls of an emergency nature after hours.
Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.
Other Job Functions: May lead or instruct activities as requested; performs related work to support the organization; monitors general condition of facility and responds to any defects or damages. Other duties as assigned.
To be considered, please attach your resume, college transcript(s), and relevant certifications.
Education and Experience: . A Bachelor's degree in recreation, sports management, or related field (ie: education, management, facility management, physical education, may be considered) and one year of experience or an equivalent combination of education and experience. Facility Management experience is preferred.
Licenses and Certificates:
• Must possess a valid driver's license upon hire and an Iowa Driver's license within 30 days of hire date
• Current in CPR and First Aid certifications or able to obtain within 60 days of hire date. (Candidates not possessing these certifications may still apply; the city will provide and pay for certification courses.)
• Ability to obtain ServSafe Food Safety Manager Certificate and Certified Ice Rink Manager (NARCE).
• Three years of experience in an ice arena setting and/or facility management.
• ServSafe Food Safety Manager Certificate
• Ice arena operations experience
• Concessions, inventory, facility rentals, and cash handling experience
• Experience with RecTrac
• Professional experience with social media
• Experience with capital improvement projects
• Experience with ice programming including special events, sports, and activities
• Certified Ice Technician
• Certified Ice Arena Manager
Knowledge, Skills, and Abilities Necessary to Perform Essential Functions: General knowledge of recreation programming and ice arena operations; awareness of skills, rules and procedures related to various recreation activities, athletic programs, instructional classes and special events; knowledge of CPR, first aid and general safety practices. Some knowledge of machinery associated with assigned duties. Knowledge of customer service principles and practices; proficiency with PCs and computer software applications; knowledge of the principles and practices of supervision.
Skill in leading and instructing participants of all ages in recreation programs; excellent interpersonal skills, excellent oral and written communication skills, problem solving and leadership skills. Skill in planning, supervising, and evaluating the work of subordinate staff.
Ability to plan, set up, and conduct recreation programs. Ability to take initiative and work with little direct supervision; ability to work independently and in a teaming environment; ability to establish and maintain effective working relationships; ability to prepare and maintain accurate records; ability to estimate supplies and equipment for facility/program operation; ability to plan and supervise the work of subordinates.
The hired candidate is required to live within a 12-mile radius of Ames City Hall (515 Clark Ave, Ames, IA, 50010) within 6 months of starting employment.
General Physical Characteristics: The work involves intermittent periods of standing and sitting with sitting 50% of the time (includes using a computer); standing (but not walking) 25% of the time; standing and walking 25% of the time; frequently lifting objects under 10 pounds; occasionally lifting objects from 10 to 25 pounds; infrequently lifting objects from 25 to 50 pounds; and infrequently lifting objects over 50 pounds.
Vision Requirements: The minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, visual inspection involving small defects or parts, operation of machines (including inspection), and measurement devices.
Environmental Conditions: The work is performed mainly inside, but includes some outside. Some exposure to extreme cold, wet and/or humid conditions, dirt/dust, and other environmental conditions.
Equipment Used on the Job: Car, calculator, computer and related software, personnel policies manual, recreation equipment, telephone, audiovisual equipment, fax, copy machine, ice resurfacer, skate sharpener, and minor hand tools.
The selection process consists of an evaluation of education, experience, scored supplemental questions, phone interview, predictive index assessment, on-site interview and completion of a criminal background check, which includes a sex offender registry check and motor vehicle record check. All candidates will be notified by email of their application status. Depending on the number of qualified applicants the department may forego phone interviews.
Candidates meeting the minimum qualifications (Preference may be given to applicants possessing qualifications above the minimum) and scoring an average of 70% or greater on supplemental questions 6 through 8 in this application form will be invited to a phone interview. Candidates scoring an average of 70% or greater in the phone interview will be invited to participate in oral board interviews to determine Civil Service eligibility. The Civil Service score will be determined by oral board interview.
The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity on their first day of employment. Please be prepared to provide required documents on your first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at: http://www.uscis.gov.
Veteran's Preference Points
The City of Ames provides Veteran's Preference Points for Civil Service positions. A copy of your DD214 and, if applicable, proof of disability, must be attached with your application (or faxed to 515-239-5297) prior to the close date of the posting in order to receive Veteran's Preference Points.
NOTE: Persons with disabilities must submit requests for ADA testing accommodations to the Human Resources Department prior to the application deadline.
The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at 515-239-5199.
Internal Number: 19-3209-02
About City of Ames
A progressive, innovative government employer, the City of Ames is committed to providing the highest quality public service possible. Our organization is dedicated to hiring and developing City employees who share enthusiasm to serve the citizens of Ames. All employees are important members of the City team, and we do our best to ensure that we hire the best available candidates while promoting equality of opportunity.
The City of Ames is a full service organization providing citizens with municipal services including water, electric, sewer, fire, police, public works, parks and recreation. We operate numerous facilities in locations across the city including the Ames Public Library, Ames Municipal Cemetery, Ames Municipal Airport, Furman Aquatic Center, and the Ames/ISU Ice Arena. With a population of more than 65,000, Ames offers cultural, recreational, educational, business, and entertainment amenities more common in bigger metros. As a growing city, Ames continues to focus on building a strong community filled with opportunities for all. There are so many reasons that Ames, Iowa, is the Smart Choice!
As a values-based employer, each City of Ames employee is taske...d with bringing to life our Excellence Through People organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork.
For leaders, this includes creating a work culture that allows these values to take root and flourish. For all employees, this includes maintaining a Total City Perspective and working to best serve the citizen, not a department or division. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.
The City of Ames employs more than 550 full-time employees and hundreds of part-time help. We work together to ensure citizens are proud of their local government and their community. With friendly people, beautiful parks, great shopping, progressive schools, exciting cultural and entertainment venues, quality healthcare, and endless recreational opportunities in every season, Ames offers residents an exceptional quality of life.
The City provides municipal electric, water, sewer, and storm sewer utilities, public transit, arts programming, public safety, and public works services.