UNK Campus Recreation is looking for a motivated self-starter, who exhibits great attention to detail and values working in a fast paced, team environment. Under the supervision and direction of the Assistant Director of Campus Recreation, the Member Services Coordinator will serve on a team responsible for the daily operation and management of Campus Recreation facilities at the University of Nebraska at Kearney. Campus Recreation is a department within the Division of Student Affairs that provides recreation and wellness programming to the campus community through the operation and administration of the following: Wellness Center, Cushing Coliseum, Climbing Wall, Intramural Sports & Outdoor Adventures. Campus Recreation is comprised of 3 full-time staff, 4 graduate assistants and more than 75 student staff members.
POSITION SUMMARY
The Member Services Coordinator will assist facilitation of the department’s memberships, programs and services. Primary responsibilities include providing leadership and direction towards the planning and execution of programs and initiatives, oversee daily operations of Campus Rec facilities, and administer membership services and program registration. This position also has significant administrative and financial responsibilities including but not limited to; customer service, clerical tasks, software administration, staff development and team work.
Primary Functions
• Provide leadership and direction towards the planning and execution of Campus Recreation programs and initiatives • Assist with the hiring, training and development of student employees • Develop and execute an on-going customer service training program • Oversee daily operations including but not limited to: monitor facility access and equipment usage, on site assistance to patrons and student staff, assist coordination of facility scheduling for events and programs • Assist with Campus Recreation administrative office operations • Provide customer service to Campus Recreation members, this includes students, faculty, staff, alumni and the greater Kearney community. Those duties include answering telephone calls and emails, greeting, directing and providing information to said members. • Provide administrative/clerical support and assists the Assistant Director in the effective and efficient operation of Campus Recreation programs and facilities. • This position has significant administrative and financial responsibilities including managing all point of sale policies and procedures. • Must be able to work independently on regularly performed duties, must have strong organizational skills, high attention to detail, be a self-starter, dependable and flexible. • Maintain and organize files and perform accurate filing system. • Operate standard office equipment such as fax, phone systems, printers, copier and computers; exhibit knowledge and use of email, Microsoft Office programs (Word, Excel, etc.) for recording, storing, retrieving, and compiling information. • Must be willing to learn and utilize new business technologies. • Assist with financial records by preparing, recording and filing purchase orders and invoices to SAP and our filing system and reconciling SAP reports. • Must have a high level of professional discretion and maintain confidentiality of all department communications especially related to sensitive data including financial documentation, salaries, and correspondence. • Maintain a professional office atmosphere. • Work collaboratively with other campus entities to ensure a clean and safe environment for students, staff and guests. • Responsible for researching, purchasing, inventory and budgeting for office and facility supplies and equipment. • Responsible to review and approve student employee time entry through ESS. • Other duties as assigned
REQUIRED QUALIFICATIONS
Bachelor’s Degree, 1-3 years’ work experience in related field, excellent written and oral communication skills, exceptional team focus with the ability to multitask, ability to troubleshoot and problem solve issues as they arise, proficiency with Microsoft office.
PREFERRED QUALIFICATIONS
1-3 years’ work experience in customer service, sales, marketing, training, ability to understand workflow technologies and reporting tools, understand, follow and explain university policy and procedures, a sincere desire to serve students.
PERFORMANCE EXPECTATIONS
Must be comfortable with computers, greeting members, and working in a fast paced environment
Must be capable of maintaining positive working relationships with staff and customers
Must be able to exercise tact and exhibit sound professional judgment
Must be able to work with confidential items and understand the importance of confidentiality in project work
Strong organizational skills required
Must be able to follow oral and written directions and follow projects through to completion
Must be professional and courteous at all times
Must be punctual and regular in attendance: arrive on time and ready for the workday
HOW TO APPLY: To ensure full consideration, please submit all application materials before review date December 30, 2020. For more information and to apply visit UNK Employment Opportunities. Direct questions about the position to: Andrew Winscot, winscotas@unk.edu, 308-865-8849.
SALARY AND BENEFITS: With contingent offer of employment, the University of Nebraska will conduct an investigation of employment records, educational records, criminal records, and other records to verify the information provided in your application and/or any additional information you have provided is accurate. Salaries at the University of Nebraska at Kearney are competitive. The University provides a flexible benefits program at minimal cost to the employee. NuFlex benefit choices include a Medical Plan and Prescription Drug Program, Vision Care, Dental Plan, LTD, Life Insurance, AD&D Insurance, Dependent Life Insurance, Long Term Care Insurance, and Reimbursement Accounts for Health and Dependent Care. The Employee and Dependent Scholarship program is also available to eligible employees. Basic Retirement Plan options include TIAA/CREF and Fidelity.
The University of Nebraska at Kearney, serving over 6,000 students, is one of four University of Nebraska campuses. Established in 1905, the University has a tradition of emphasis in scholarly teaching at the undergraduate and graduate levels in a variety of disciplines. Kearney, a progressive city of over 33,000, is the educational, medical, cultural, commercial, and agricultural center of a large mid-state area. http://www.unk.edu/
The University of Nebraska at Kearney is responsive to University issues which support a diverse work and academic environment. The University of Nebraska at Kearney does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. This policy is applicable to all University administered programs including educational programs, financial aid, admission policies and employment policies. UNK is an Affirmative Action Equal Opportunity employer. Veterans and persons with disabilities encouraged to apply. The University affirms a policy of equal educational and employment opportunities, affirmative action in employment and nondiscrimination in providing services to the public. University employees, students and others associated with the University who have not received the benefits of these policies, are encouraged to contact the Chief Compliance Officer/ADA Coordinator.
About University of Nebraska at Kearney
UNK Mission:The University of Nebraska at Kearney is a public, residential university committed to be one of the nation’s premier undergraduate institutions with excellent graduate education, scholarship, and public service. UNK Vision:The University of Nebraska at Kearney will achieve national distinction for a high quality, multidimensional learning environment, engagement with community and public interests, and preparation of students to lead responsible and productive lives in a democratic, multicultural society. Key to such improvement will be: clear focus on mission imperatives, fidelity to historic core values, and continuous and rigorous self-appraisal or assessment of outcomes.Students5,274 undergraduate students and 1,628 graduate students.Students come to UNK from 91 of the 93 Nebraska counties, all 50 states including the District of Columbia, and over 50 foreign countries.Academics:UNK offers 120 undergraduate majors, 22 pre-professional programs, and 27 graduate programs.Each year, the UNK Honors Program accepts more than 120 freshmen based on a minimum top 25% class rank, a minimum 27 ACT score, letters of reference, extracurricular accomplishments, and essays. At p...resent, there are 550 students in the Honors Program.UNK’s undergraduate research program is a national model. Campus programs support students working one-on-one with professors to conduct original research and creative projects. Over 30% of UNK students do research outside of class and present their projects at academic conferences.UNK is the only campus in Nebraska to participate in the National Student Exchange that allows students to attend one of 175 other universities or colleges across the continent for a semester or a year, often at UNK tuition rates.Athletics:Member of NCAA Division II—Mid-America Intercollegiate Athletic Association.Programs include baseball, softball, football, volleyball, wrestling, women’s swimming and diving, women's soccer, men’s and women’s cross country, men’s and women’s basketball, men’s and women’s tennis, men’s and women’s golf, and men’s and women’s track and field.Colors: Royal Blue & Old Gold.Nickname: Lopers (for the Pronghorn Antelope)UNK athletes are students first. The average cumulative GPA for all 19 Loper teams is consistently above 3.0.
