Wake Forest University Department of Campus Recreation is now accepting applications for the position of Facility Coordinator.
To view application instructions and complete an online application visit https://hr.wfu.edu/careers. The internal reference number for the position is R0002955. The priority review of applications is Monday, January 25nd. The position will remain open until filled. A PDF copy of the position description can be found HERE.
Direct questions to Matthew Dantism dantismj@wfu.edu.
Summary:
The Coordinator provides oversight and supervision for facility and operational needs of Campus Recreation spaces with focus, attention, and care to the strength & conditioning and cardio fitness areas which includes 6 unique fitness zones and over 140,000 gross square footage of recreational space. A vital component of this position is a demonstrated ability to work autonomously with initiative, critical and creative thinking, as well as a strong commitment to collaboration, student and part-time staff development, and customer service.
Essential Functions:
Responsible for the hiring, training, scheduling, evaluation, and development of 50+ student and non-student staff for Campus Recreation facility spaces (Building Managers and Facility Attendants)
Coordinates employee orientations, staff meetings, and in-service & professional development training. Develops and maintains employee handbooks
Assists with the supervision of all Campus Recreation facility spaces (indoor and outdoor), programs, and student & part-time staff
Coordinates closely with all members of the facility operation team to ensure sound staffing of all positions year-round
Conducts and leads fitness equipment orientations; demonstrating the appropriate and intended use of equipment
Manages the operations of the strength & conditioning and cardio fitness areas. Six unique areas in total. Responsible for maintaining the appearance and condition of these areas
Logs all maintenance concerns that are reported. Follows and reports any safety concerns
Manages fitness equipment usage tracking, repair, and preventative maintenance keeping detailed records
Coordinates preventative maintenance and upkeep of fitness equipment internally, with vendors, and third-party contractors
Maintains university inventory of all fitness equipment and makes recommendations for new purchases
Champions informal recreation initiatives for the department
Assists in the development, evaluation, and revision of policies, procedures, and operation protocols to ensure safe and well-managed facilities. Ensures compliance with departmental and university policies, security and risk management requirements
Develops and implements informal recreation opportunities in and outside of the facility to attract underrepresented and underserved members of the campus community
Other Functions:
Creates a welcoming environment for all members of the campus community is a diversity advocate for under-represented and under-served populations
Assists with the collection and reporting of evaluation and assessment data (i.e. number of facility users, reservations, and sales data) in support of special projects
Provides assistance in oversight of operational budget tied into facility, fitness equipment, and staffing expenses. Projects operational needs and monitors spending
Develops annual goals with appropriate evaluation and assessment metrics to demonstrate progress
Assists with the coordination and operation of special events programs held in the building, to include tournaments, conferences, receptions, and meetings
Assists fulfilling duties of Campus Recreation Facility Staff in their absence including: Associate Director, Facilities, Operations Coordinator, and student & part-time staff members
Demonstrates effective communication and customer service skills with diverse customers from students, faculty, staff, administrators, trustees, and University guests
Performs other related duties as required.
Required Knowledge, Skills, Abilities:
Bachelor’s degree
1+ years of professional experience in developing and supervising student and/or part-time employees. Graduate assistantship experience is acceptable
1+ years of professional experience working with facility operations, supervising and/or coordinating weight and fitness areas
Experience developing and delivering both job-specific and professional development training for part-time and student employees
Demonstrated diversity advocate
Ability to plan and make decisions independently
Excellent interpersonal skills, including customer service skills
Ability to communicate effectively both orally and in writing
Demonstrated proficiency in use of computers and relevant software applications
Experience in assessing participant participation and satisfaction
CPR/AED/First Aid certification or ability to obtain certification
Ability to lift up to 50 pounds
Evening and weekend work required, and flexible schedule required
Is on-call to provide leadership during times facilities and programs are operating
Position is considered to be essential personnel. Ensures that facilities are operating and staffed including on nights, weekends, holidays, and in the event the University is closed due to inclement weather
Experience working in a collegiate setting with direct supervision of student staff
General knowledge of operations tied into the management of a multipurpose facility
Experience overseeing a diverse staff structure including students and part-time staff
American Red Cross First Aid/CPR/AED instructor certification
Working knowledge of Innosoft Fusion, EMS reservation software, and Connect2
Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Campus Recreation and the Wake Forest Wellbeing Center seek to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.
Internal Number: R0002955
About Wake Forest University
Wake Forest University is a leading collegiate university. U.S. News & World Report ranks Wake Forest 27th among national universities and is also ranked high for the quality of teaching and value. The University strives for excellence from students, faculty, and staff and promotes wellbeing in all facets of their lives including intellectually and physically. Students are extremely physically active with the majority of undergraduate students participating in 18 different intramural sports and fielding 35 competitive club sports.
