The Coordinator for Campus Recreation & Wellness, River House & Summer Camps, oversees and coordinates all aspects of event-related operations of the River House. Responsible for logistics, operations, and execution of all aspects of internal and external camps, including coordination of campus facilities and budget management. Responsible for logistics and operations of all aspects of the Low Ropes Challenge Course including coordination of leadership program speakers, River House meeting spaces, catering, and maintaining the challenge course calendar. Position works closely with University Scheduler, Catering Services, Residential Life, Student Engagement & Leadership, and Facilities Services. This position reports to the Director of Campus Recreation and Wellness within the Division of Student Affairs.
Description of Essential Job Duties:
Manage day to day operations of the 12,000 sq. ft River House including use of facility by drop-in and scheduled guests;
Coordinate and confirm all internal and external summer camps;
Manage the sales, scheduling, planning, and housing/dining/meeting activities for external clients, campus departments, and for the development of new, revenue generating events, specifically summer camps and the River House;
Coordinate scheduling of the Low Ropes Challenge Course and leadership elements held within the River House;
Schedule and manage a high volume of meeting reservations, low to high profile events, room layouts and technology needs for use by campus and outside organizations;
Responsible for client retention for summer camp groups;
Oversight of Summer Camp and River House budgets;
Manage financial and contractual agreements while ensuring all budgetary expectations are being met;
Identify and implement continuous improvement initiatives to increase operations efficiency and revenue generation;
Responsible for policy implementation, process development, service administration, safety, security, and emergency response as it applies to summer camps;
Maintain collaborative relationships with on campus service providers, working directly with catering, university scheduler and event services staff to ensure all event logistics and catering needs are accurately and effectively implemented
Prepare pre- and post-event analysis, assess opportunities; provide written recommendations for improving services to constituencies.
Coordinate and participate in meetings as scheduled with clients, colleagues, and camp directors
Manage and maintain inventory of event materials/equipment and make recommendations to Director for equipment maintenance and purchases;
Attend events as necessary and provide exceptional customer service to clients throughout event planning process;
Recruit, hire, train, supervise, and evaluate student staff team;
Regularly organize student staff meetings with a focus on technology training, student leadership and development, promoting professional competencies;
Other duties as assigned by Director of Campus Recreation and Wellness
Ability to work independently with discretion
Excellent oral and written communication skills, as well as proficiency with office equipment.
Ability to work with various data management systems and enter and manage data accurately;
Persuasive presentation and public speaking skills;
Ability to lead, train, and supervise a team of student employees;
Sales experience and proficient in Microsoft Office, internet searches, and ability to understand event management and processes.
Excellent interpersonal skills which establishes cooperative working relationships with internal and external University constituents. Professional demeanor which treats others with respect;
Self-motivated, takes initiative and uses critical thinking to solve problems.
Standard office hours are 8:30 am to 5:00 pm
Willingness and ability to work evenings and weekends as necessary
Work is primarily indoors, but requires the incumbent to be in an outdoor environment when necessary
Ability to lift 50 pounds.
Typical office related noise such as telephones and copy machines can be expected
Must be able to bend, stoop, and reach
Manual dexterity to efficiently operate a computer keyboard and other business machines. Near-vision sufficient to read written communications and computer display screens
Adequate hearing to communicate effectively in person and by phone
About Jacksonville University
Jacksonville University is a premier, small, private university with an enrollment of 4,500 students on a 260-acre riverfront campus in Jacksonville, Florida. Just minutes from the Atlantic Ocean, Jacksonville University is a residential university with an academic focus on the traditional liberal arts, as well as select professional programs. Our diverse student body comes from Florida's First Coast, 50 states and 90 countries. The University's educational process respects individuality and puts emphasis on leadership development; it is demanding and accountable in that it sets expectations for its graduates, which transcend skill training, delivery of information and exposure to knowledge. The Jacksonville University vision sees its graduates as leaders with global sensitivity and ethical purpose.The Division of Student Affairs is seeking a dynamic professional committed to our mission of building a student-centered learning community. The Division is responsible for programs, services, and initiatives that support the academic mission of the University, promote retention and student satisfaction, and provide students with opportunities for life experiences and personal development.