Appalachian State University invites interested applicants for the position of Coordinator of Facilities to become a part of the University Recreation (UREC) team as we facilitate an inclusive environment where recreation and wellness opportunities transform, engage, and care for the App State community.

This position is primarily responsible for the day-to-day overall operations of the following UREC Facilities: Student Recreation Center (SRC), the Quinn Center, and Mt. Mitchell Fitness Center. Additionally, provides support to State Farm Fields and Broadstone Park. Responsibilities include student staff supervision, facility daily operations, reservations and scheduling, event management, and risk management planning. The position will also assist with the development and implementation of a vision for Broadstone Park Facilities. The Coordinator will supervise a Facility Supervisor Team of approximately (50) students and (2-4) Facility Program Managers. In conjunction with the Assistant Director of member Services, the Coordinator of Facilities assists and collaborates in the delivery of UREC members' experiences. This position will serve on the Leadership Team with University Recreation and will report directly to the Associate Director of Facilities.

You will succeed in this position if you:

• Are an advocate for diversity, equity, and inclusion.
• Are committed to integrating Facilities experiences as a catalyst to empower student health and wellbeing
• Are a visionary and a strategic professional to take the Facilities area to the next level 
• Take ownership in building a positive, inclusive and engaged work culture
• Enjoy building collaborative relationships 
• Are committed to enhancing students' career readiness and leadership skills.
• Embrace and inspire a vibrant, active, and healthy community.
• Are available to work in a flexible schedule that requires some evenings, weekends, and designated holidays.

Who we are:

At University Recreation (UREC) we believe in an equitable UREC community with opportunities for everyone, with everyone. Learn more about UREC at this link.

With this position you will have the following Essential Duties and Responsibilities:

• Responsible for the day-to-day operations of the UREC Facilities (Student Recreation Center, Quinn Recreation Center, and Mt. Mitchell Fitness Center).
• Serve as the main UREC contact for all incoming Facility Reservation Requests for all UREC Facilities (including Broadstone Park and State Farm Fields).
• Review incoming scheduling requests, review for possible scheduling conflicts, and schedule facility spaces according to University policies and guidelines. Advise campus partners on UREC scheduling policies, risk management policies, and scheduling procedures.
• Coordinate the facility equipment needs including the setup, teardown, and renting of equipment. i.e. volleyball equipment, flag football equipment, tables/chairs, audio/visual, etc.
• Collaborate with all UREC program areas to ensure all scheduled facility reservations and events have been coordinated and communicated to the Program in advance, adequate staffing levels have been determined and achieved, gym equipment has been reserved, appropriate closures have been communicated to patrons, and the post-event follow-up has been conducted with each customer.
• Review the UREC Facility Schedule on a daily basis. Ensure all classrooms and meeting spaces are set up appropriately and all other activity areas are set up appropriately for open recreation times.
• Work closely with the Assistant Director of Member Services to update the UREC website on a regular basis to notify patrons of upcoming events, facility closures, holiday closures, etc.
• Develop and implement operational protocols for facility management services for events and rentals.
• In conjunction with the Assistant Director of Member Service, develop Standard Operating Procedures and Training Materials for Fusion Point-of-Sale Transactions, Activity Registrations, Equipment Rentals, and Facility Reservations.
• Assist with oversight of the day-to-day operations as it relates to custodial operations/management, preventative maintenance, and the overall appearance of UREC facilities.
• Assist with the identification and analysis of facility problems and recommend improvements including deferred maintenance, capital improvements, and long-range preventive maintenance.

• Mentor students to develop and utilize skills to work with diverse student populations.
• Hold self, students, and staff members accountable to departmental expectations of creating an inclusive environment at UREC facilities.
• Promote inclusive ways to advocate for the needs of all students.
• Maintain sensitivity to different perspectives and identities.
• Challenge cultural norms to explore change.
• Provide programming direction and resources to enhance equity, diversity, and inclusive students’ experiences.

• Directly responsible for the hiring, scheduling, training, mentorship, performance evaluations, and day-to-day supervision of approximately (50) Facility Supervisors and (2 to 4) Facility Program Managers.
• Provide daily, hands-on instruction and development opportunities for student staff through ongoing training, coaching, and performance evaluations.
• Design, coordinate, and lead training opportunities that focus on the growth and development of student self-awareness, leadership, and employability skill sets.
• Schedule and lead weekly training and development meetings for the Facility Supervisors and Program Managers.
• Actively engage in reflection of personal identity and how it influences work with students and colleagues, which includes professional development opportunities.
• Teach CPR, AED, and First Aid classes for University Recreation Student Staff and App State community participants.
• Develop and coordinate staff appreciation initiatives in order to retain student employees and build a sense of belonging within the team.

• Total budgetary oversight is $145,000 for Student Payroll functions within a $4.5 million budget.
• Approve weekly payroll for Facility Supervisors and Facility Program Managers and monitor reported time for accuracy.
• Assist with the projections, expenditures, and monitoring of the other Facilities’ budgets.

• Provide oversight for risk management related to all UREC Facilities
• Develop, coordinate and lead Risk Management and Safety training for Facility Supervisors.
• Assist in the development and review of the Risk Management Plan.
• Conduct facility inspections, risk management audits, and monitor facility usage and equipment inventory to minimize loss.
• Ensure continuity in departmental and university business practices across Facilities Areas including managing student employee certifications, and compliance with FERPA and HIPAA regulations
• Serve as Administrator on Call on a rotational basis.
• Monitor Campus Recreation Facilities industry trends and recommend modifications to risk management policies and procedures.

• Establish effective and positive rapport with program staff, university personnel, students, and University Recreation users.
• In conjunction with the University Recreation (UREC) Pro-Staff, participate, lead, and/or coordinate departmental initiatives including Fall Training, Fall and Spring Hiring Sessions, etc.
• Develop, coordinate, and lead professional staff development workshops and team-building events for University Recreation on a quarterly basis.
• Provide departmental and divisional support by participating in various hiring committees and Student Affairs events and initiatives.
• Participate in UREC Committees, Work Teams, and other areas within the department to advance departmental strategic goals and objectives.
• Continue professional development by involvement in professional organizations and participating in regular continuing education.

Salary and benefits 

Salary range for this position is $38,000 - $43,672 plus an excellent benefits package. For more information visit: https://hr.appstate.edu/hr-services/benefits

How to apply

ALL APPLICATION MATERIALS MUST BE SUBMITTED THROUGH THE APPALACHIAN STATE UNIVERSITY HUMAN RESOURCES WEBSITE. Application Direct Link

For full consideration, applicants must submit all the required documents which should clearly demonstrate how the applicant meets the requirements of the position.

1. Cover letter, which summarizes qualifications and expresses interest in the position.
2. Current resume which includes dates of employment.
3. Answers to supplemental questions (on the on-line application)
4. Name and contact information of at least three professional references.

Deadline to submit applications is May 26, 2022.

For questions, please contact Eddie Simmons, Associate Director of Facilities at UREC: simmnsed@appstate.edu

Appalachian State University is strongly committed to achieving excellence through cultural diversity. The University actively encourages applications and nominations of members of historically underrepresented groups.

About the University: As the premier public undergraduate institution in the state of North Carolina, Appalachian State University prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The Appalachian Experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and to embrace diversity and difference. Located in the Blue Ridge Mountains, Appalachian is one of 17 campuses in the University of North Carolina System. Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. Learn more at https://www.appstate.edu/about/

About Boone: Boone is a college town in the best sense — a place where people say hello on the street and a vibrant downtown is just a block from campus. Its eclectic hub, known as King Street, features specialty shops, restaurants and cultural attractions. The surrounding Blue Ridge Mountains attract outdoor enthusiasts year-round for hiking, skiing, snowboarding, mountain biking, cycling, fishing, kayaking, rock climbing and other activities. Learn more here.

Appalachian State University is strongly committed to achieving excellence through cultural diversity. The University actively encourages applications and nominations of members of historically underrepresented groups.

At a minimum you should have

• Bachelor's degree in recreation, sport management, physical education or related fields.
• At least (1) year of full-time experience or (2) years as a Graduate Assistant with similar responsibilities.
• Demonstrated competency of active involvement working on diversity, equity, and inclusion initiatives.
• Experience leading and overseeing staff.
• Possess a background in facility operations and management, facility scheduling, and event management.
• Possess strong organizational skills. Attention to detail, communication, and collaboration skills.
• First Aid and CPR Instructor or ability to earn certification 90 days after hiring.

The preferred candidate will have

• Masters degree in a related area.
• Practical experience as a facility supervisor and/or understanding of collegiate recreational facilities and services.
• Experience providing student leadership development opportunities in a college recreation setting.
• Active involvement in higher education national organizations (NIRSA, NASPA, etc.).