The Assistant Director of Youth and Family Programs is responsible for the administration of youth and family programming for Loyola Recreation and Wellness. Specific responsibilities include: management of a comprehensive, youth summer program; development and implementation of group swimming and climbing lessons; creation of youth sports leagues and development of innovative and inclusive family friendly activities during the academic year. This position also has direct supervision and management of Membership Services. On a small, collaborative campus, all Assistant Directors also have the opportunity to be involved in campus-wide initiatives that expose them to a number of different areas in student development and higher education.
The Department of Recreation and Wellness is a dynamic organization that is continually striving to support the mission of the University by fostering healthy lifestyles through inclusive engagement opportunities that cultivate life-long learning. Loyola University Maryland is a growing and supportive environment that enables employees to be creative in addressing a wide array of issues within a collaborative team-based atmosphere. We are seeking colleagues whose professional philosophies align with our dedication to the development of the whole person and the University's Jesuit values of justice, community, and a constant challenge to improve.
Program Management Develop, Implement, administer and evaluate day-to-day operations of youth recreation and family program(s) including camps, sport leagues, lessons, special events and other opportunities based on the needs of the Loyola and Baltimore communities. Coordinate with the Director of External Conferencing and Events for areas of overlap, such as state approvals, staff hiring, training and youth program marketing. Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommend curriculum changes to achieve the goals of the youth program. Lead customer service contact for program; responds to customer concerns and comments. Coordination of youth and family programs including planning and scheduling of facilities, counselor resources, purchasing and maintaining equipment used in programs and quality assurance. Contribute to the development of marketing materials and strategies Independently form new relationships and collaborate with various departments across campus for shared initiatives. Work with the university resources to help solidify and market camps and clinics. Promote youth recreation and family programs to individuals through active, ongoing communications including, but not limited to, departmental talks, email distribution, distribution of flyers, website development and participation in fairs. Represent Recreation and Wellness youth and family programs to internal and external constituencies through campus events, lectures, presentations, department meetings and professional conferences.
Youth and Family Programs Staff Management Recruit, select, train, supervise and evaluate staff for all youth programs, events, camps and clinics. Develop and implement an orientation program for new staff. Ensure staff have all the necessary background checks, training and certifications to work with minors. Schedule and lead staff meetings when appropriate. Create, implement, and provide training on youth program policies, procedures and expectations. Ensures employees are provided, and attend, required safety and staff meetings.
Budget and Administration Oversee the operating budget for Youth Programs. Support the development and meeting of revenue targets. Manage online registration and payments. Manage payroll for all youth and family program staff. Order and manage equipment inventory for programming. Collect and provide quarterly and annual program and participant statistics.
Membership Direct all membership services area for the department. Hire, train, schedule, supervise, evaluate and develop Member Services Representatives student employees and a Graduate Assistant for Membership Services. Ensure that Member Services Representatives are properly checking photo identification for all FAC members/guests using the member management software and adhering to guest policy/visitor policies and all other FAC policies for access and eligibility. Ensure that the Member Services Representatives are well versed in eligibility requirements, member management procedures, procedures to process payments, and customer service.
Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola’s beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 28 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus.Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disabili...ty, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.