Job Title: Outdoor Adventures and Climbing Wall Supervisor

Department: Spartan Recreation

Supervisor: Sr. Manager, Competitive Sports & Outdoor Adventures                   

Location: Spartan Recreation and Aquatic Center (SRAC)

Classification Title: Full-time

FLSA Status: Exempt           

Grade: 5

Compensation: $66,560 – $87,711              

The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission

The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience. 

Job Summary

The Outdoor Adventures and Climbing Wall Supervisor is responsible for the programs and services of Outdoor Adventure Trips, Outdoor Resource Center and the Climbing Wall.  Other responsibilities include, but are not limited to: delivering excellent customer service, ensuring appropriate coverage of programs and staffed areas during operating hours, and supervision (hire, train, develop, and review) of assigned employees. The position reports to, and receives general supervision and direction from the Sr. Manager Competitive Sports and Outdoor Adventures.

Essential Functions and Tasks

• Provide direction and oversight of outdoor adventure programs and services: Outdoor Adventures programming including trips, trip leader training, events, workshops, and rental equipment; and Indoor Rock Climbing area programming including, training, workshops, events, rock-climbing leader training, and rental equipment.
• Hires, trains, schedules and supervises student staff to include student assistants working at the Climbing Wall, Outdoor Resource Center and Outdoor Adventures Trip Leaders.
• Process payroll and related personnel matters for all staff in a timely manner.
• Develops, maintains, and is fiscally responsible for the Outdoor Recreation and Climbing Wall Program budgets.
• Develops emergency procedures, safety practices, and risk management procedures designed for high risk outdoor and indoor activities, travel, and maintenance of equipment with inventory for security and safety according to industry standards.
• Develops and maintains collaborative relationships with the following: Department of Kinesiology, Facilities Services, Student Life and Leadership, Associated Students and other departments as appropriate.
• Partner with SUI Marketing department to support the promotion of Spartan Recreation fitness and wellness programs through marketing and outreach to the campus and surrounding community through direct messaging, membership drives, newsletters, and campus events.
• Partner with SUI to facilitate an inclusive environment that inspires innovation and effective student development.
• Partner with SUI Student Success and Assessment team to ensures learning outcomes are developed and assessed annually for the student staff.
• Assist Spartan Recreation and Student Union, Inc. team members in supporting special event programs, as needed.
• Perform additional duties as assigned.

Knowledge, Skills and Abilities (KSAs)

• Demonstrated experience in administering comprehensive outdoor recreation and climbing wall programs, direct management goals, facilitate change, and create innovative programs.
• Demonstrated supervisory or management experience including selecting, training, coordinating, evaluating, and supervising employees.
• Demonstrated experience in training of outdoor trip leaders, climbing wall staff and programs.
• Knowledge of personnel management, budgeting, and facilities management.
• Strong organizational skills and ability to coordinate, organize and prioritize projects with attention to detail, and to compile, prepare, write, and review reports.
• Strong service orientation, program management, sound judgment and decision-making, critical thinking, develop original ideas, creative problem-solving skills in a varied and challenging environment.
• Demonstrated leadership and inter-personal skills and the ability to work effectively across the organization, internally and externally.
• Knowledge of outdoor trip programs and indoor climbing safety standards, procedures, and protocols.
• Requires strong verbal and written communication skills.
• Experience in computer applications such as: Google Suite (Gmail, Docs, Slides, Sheets, Forms, etc.) Microsoft Office (Word, Excel, PowerPoint, etc.).

Physical Demands and Work Environment

• The position works in a wide variety of environments including both a typical office as well as an outdoors and indoor facility program-oriented environment.
• The physical demands of this position are described below
  • Sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
  • Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
  • Lifting and Carrying, often 10-25lbs, frequently 26-50lbs, occasionally 50-75 lbs.
  • Hearing and speaking to exchange information in person or on the telephone
  • Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator
• In general, the position works a schedule based on business needs 9 a.m. - 5 p.m., Monday - Friday, occasionally works evenings and weekends as required.

Minimum Qualifications

• Bachelor’s degree in Outdoor Recreation, Educational Leadership or a related field or equivalent combination of education and/or work experience.
• Two (2) years of experience of comparable experience in outdoor recreation programming.
• Current First Aid/CPR/AED certification; American Red Cross preferred.
• Current Wilderness First Responder (WFR) certification.
• Climbing training through American Mountain Guide Association (AMGA) or Professional Climbing Instructor certification or ability to attain within three months of employment.
• Demonstrated knowledge of outdoor recreation and rock climbing.

Preferred Qualifications

• Master’s degree in Outdoor Recreation, Educational Leadership or related field of study.
• 3-4 years of fulltime supervisory and management experience working in a collegiate recreational setting.
• Demonstrated experience in large student recreation centers, student unions, student activities, and residence life or student development proving oversight for campus fitness programs.
• Experience in a large, non-profit corporation.
• Involvement in professional societies and organizations.

Benefits

This position is employed through Student Union at San Jose State University which offers an excellent benefits package including Medical, Dental & Vision Insurance (fully paid on selected packages by the company for the employee and dependents), Life and Supplemental Insurance, Vacation, Sick Leave, paid Holidays, 403(b) retirement program, tuition reimbursement, employee development opportunities and more.

Equal Opportunity/Affirmative Action

The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self- disclose.

Background Check and Fingerprinting

Student Union employees are required to undergo and completed a successful background check that includes verification of employment and education, as well as a check of criminal records for employment.  Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing. 

In some cases, the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background

California State University (CSU) Learning & Development

• Within the first month, all new employees are required to complete the following compliance online training sessions through CSU Learn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from CSULearn@sjsu.edu.

1. 1. Injury and Illness Prevention Program
   2. Discrimination and Harassment for Supervisors/Non-Supervisors
   3. Gender Equity and Title IX Prevention Program (Title IX)
   4. Data Security and FERPA
   5. Mandated Reporters of Child Abuse

California Child Abuse and Neglect Reporting Act

All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

About Student Union Inc. of San Jose State University

Student Union, Inc. of San José State University (Student Union, Inc.) is a non-profit corporation, that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Event Center, and the new Spartan Recreation and Aquatic Center. The corporation is completely self-supporting, and receives no tax dollar support from the State of California or the California State University system. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators. The Student Union, Inc. is known for being a great place to work and build a career. We have outstanding opportunities to grow in a sustainable and thoughtful way, to provide vision, leadership, and administrative direction to the recruiting function for a non-profit organization. Enabled by our culture, which encourages individual development, an inclusive environment, rewards innovative excellence and supporting our community, with exemplary, student-focused facilities, programs, and services, successful candidates wi...ll demonstrate team-oriented leadership, a commitment to collaboration, strong administrative skills, and the experience and ability to inspire, motivate, and communicate effectively with Student Union, Inc. professional and student staff. If you’re as passionate about your future as we are, please apply to join our team.

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