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The Facilities and Events Coordinator is responsible for overseeing facility related projects, managing work orders and manage the scheduling of campus recreation facilities for both internal and external organizations. This position plays a critical role in ensuring efficient facility operations, event planning, risk management, and customer service for students, faculty, staff, and community groups.
Essential Duties and Responsibilities:
Oversee the internal facility reservations process, coordinating with student organizations, club sports, intramural programs, academic departments, and university-affiliated groups.
Manage external reservations by processing permits through the university’s Workflow system, coordinating with external clients, and ensuring compliance with university policies.
Serve as the primary point of contact for all facility scheduling and successful execution of events in recreation spaces.
Assist the assistant director of operations and student personnel to recruit, train, supervise, and evaluate a diverse facility operations student staff, including building managers and event support staff.
Develop and enforce operational policies and procedures to ensure efficient and safe facility use.
Assist in the oversight of facility maintenance and custodial operations in collaboration with Physical Facilities.
Coordinate risk management procedures, ensuring proper safety protocols are in place for all events and facility operations.
Manage and track facility usage, collecting data on reservations, attendance, and revenue generation to inform decision-making.
Assist assistant director of business operations with budget planning, invoicing, and processing payments for external rentals.
Assist in maintaining and troubleshooting facility reservation software and related technology systems (Fusion, B-There).
Promote sustainable facility operations, ensuring recreation spaces are environmentally responsible and efficient.
Support department-wide special events related to student engagement, leadership development, and well-being.
Serve on university and divisional committees as needed.
Work Schedule & Conditions:
Must be willing to work a flexible schedule, including occasional evenings, and weekends as directed by supervisor.
This position requires the ability to lift up to 50 lbs., stand for long periods, and navigate large facilities.
May be required to respond to facility emergencies outside of normal business hours.
The successful candidate will demonstrate:
Excellent communication and customer service skills
Ability to work collaboratively with diverse groups
Required:
Bachelor's degree in Sports Management, Recreation, Higher Education, Business Administration, or a related field.
Knowledge of risk management best practices for recreational facilities.
CPR, First Aid, and AED certifications (or ability to obtain upon hire).
Preferred:
Master’s degree in Sports Management, Recreation, Higher Education, or a related field.
Demonstrated experience using facility reservation and event management software.
Experience working in a university recreation setting.
Minimum of two years of experience managing facility scheduling, event services, or operations in a recreational or athletic facility.
Experience supervising student employees and event staff.
Experience with recreation and event software such as Fusion and SubItUp.
Experience developing and managing facility policies, procedures, and budgets.
Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first- generation college-goers to international students. Beyond their talent, these classmates... share a desire to shape the future through technology, insight, intellectual exploration, and community service.We are an affirmation action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.