The Recreation Center Operations Coordinator is responsible for the day-to-day operations of Villanova’s Recreation Center and surrounding outdoor recreational facilities. Primary responsibilities include operational oversight, personnel coordination, risk management, and the delivery of excellent customer service. The Coordinator works closely with Fitness & Recreation staff, University partners, and outside groups to support operational needs in the Dixon Center and adjacent recreational spaces. The role also serves as a key liaison with facility maintenance and custodial staff to ensure operational readiness and a positive member experience. Additionally, the Coordinator promotes fiscal responsibility by ensuring efficient student staffing practices, accurate payroll submissions, and the careful stewardship of equipment, supplies, and other University resources.

• Coordinates the daily operational needs of Villanova’s Recreation Center and surrounding outdoor recreational facilities, ensuring consistent service, staffing support, and an inclusive member experience. Responsibilities:
  • Coordinate daily operational activities across the Recreation Center, Dixon Center, and adjacent outdoor recreation spaces.
  • Support on-shift activities by collaborating with Student Recreation Center Supervisors who assist with desk operations and frontline responsibilities.
  • Conduct routine walkthroughs to monitor facility activity, reinforce policy adherence, and assist in resolving operational questions or concerns.
  • Maintain a strong customer service presence and foster a welcoming environment for all facility users.
  • Assist in coordinating operational logistics for recreation events, reservations, and special activities.
  • Serve as an operational point of contact for Fitness & Recreation staff, University partners, and external groups using the facilities.
  • Assist with the on-site management of recreational programming as needed.

• Coordinates the administrative and operational components of the student worker program supporting recreation operations. Responsibilities:
  • Coordinate hiring logistics and onboarding steps for student employees working in recreation operations.
  • Prepare and submit student personnel action changes in accordance with established University processes.
  • Ensure student employee time and attendance submissions are completed accurately and within established deadlines.
  • Maintain records related to certifications, trainings, schedules, and employment status for student recreation staff.
  • Support Student Recreation Center Supervisors who assist with student schedule development and daily staffing adjustments.
  • Support performance-related processes, including informal feedback, check-ins, and relevant documentation.

• Supports recreation-specific equipment coordination to ensure that operational tools and resources remain safe, organized, and functional. Responsibilities:
  • Coordinate maintenance needs for recreation-related equipment (e.g., fitness equipment, operational tools) by submitting service requests and tracking follow-up.
  • Monitor and communicate equipment issues identified during walkthroughs or reported by student staff.
  • Support cleaning and upkeep schedules for fitness and recreation equipment.
  • Maintain inventories of recreation equipment and operational supplies.
  • Assist with operational setups, equipment checks, and routine readiness tasks that support daily activities and events.
• Perform other duties and assist with projects as assigned.