Under the direction of the Assistant Director,  supports the management of a 55,000 sq ft ice arena facility, featuring 192' x 115' sheet of ice, five locker rooms, four party areas, and seating for 1,200 spectators. Responsible for managing day-to-day facility operations, operating concession stand and pro shop, managing facility scheduling, and hiring student employees. Supervises student staff  and serves as back-up for all ice operations and maintenance, budget preparation, and auditing.

Appointment Information

Ice Arena Operations (60%):

1. Serve as secondary backup for ice operations and maintenance and Zamboni drivers.
        a. Assist with supervision, training, and scheduling of all Zamboni (ice resurfacing) Drivers
        b. Assist with regular ice safety checks to ensure ice depth consistency, yearly ice thawing
            and re-freezing, and skate sharpening functions.
2. Directly supervise ice arena events including hockey games, public skates, and private groups
   with up to 2000 attendees.
3. Provide leadership to staff during public skates.
4. Under the direction of the Associate Director of Ice Arena, assist with facility scheduling for all ice
   arena activities, including recreational skating, intramural sports, club sports, external rentals,
   learn-to-skate programs, hockey leagues, tournaments, and special events.
5. Under the direction of the Assistant Director of Ice Arena, enforce established risk management
   protocols through training, emergency procedures, equipment operations, and customer service.
6. In conjunction with the Assistant Director of Ice Arena, assist with risk and safety training for all ice
   arena program staff.
7. Manage day-to-day operations of concession stand/café and pro shop.
8. Manage concession stand and pro shop inventory.
9. Serve as secondary back up for food safety and risk management components for the concession   
   stand/Cafe.
10. Assist with special events at the Ice Arena and assist with additional Campus Recreation special
    events.
11. Provide recommendations for policies and procedures for the Ice Arena
           a. Disseminate and enforce established policies and procedures
12. Day-to-day management of cash box operations for all ice arena events outside of traditional work
    hours.

.Administrative Duties (35%):

1. Coordinate the hiring, training, scheduling, supervision, and evaluation of 120+ student employees.
        a. Review internal applications and recommend qualified applicants.
        b. Assist with evaluation personnel via random shift audits and observations from professional
            and leadership staff.
        c. In conjunction with the Assistant Director of Student Development, coordinate student development
             efforts for Ice Arena Staff.
2. Serve as primary back-up to the Assistant Director of Ice Arena for all payroll functions for all part-time graduate and undergraduate student staff and extra help.
3. Program, manage and oversee Senior Recreational Hockey League.
4. Coordinate and assist in managing the Intramural hockey league with the Assistant Director Competitive Sports & Community Programs and Competitive Sports & Community Programs Coordinator.
5. Directly hire, train, schedule, supervise, and evaluate all hockey officials.
6. Follow all Campus Recreation and University personnel policies.
7. In absence of Associate Director of Ice Arena and Assistant Director of Ice Arena, act in public relations capacity for the Ice Arena and all its programs. Including, but not limited to, various ad campaigns, speaking engagements, facility tours, etc.
8. Research trends and make recommendations about the strategic direction of programs.
9. Follow University and department purchasing policies and procedures.
10. Assist with the tracking and compiling of information and data in conjunction with monthly, mid-year, and yearly reports. Utilize information to develop policies procedures, and strategic goals for the Ice Arena.
11. Assist as directed in the development of programs, departmental objectives, and long-term planning by performing research, providing recommendations, and implementing plans as appropriate.
12. Serve on Department committees as assigned.
13. Responsible for evening, weekend, and break coverage.
14. Participate as a member of the Campus Recreation professional staff in the development and implementation of policies and procedures.
15. Enforce and maintain Campus Recreation policies and procedures as they pertain to usage of facilities on campus.

Community Programs (5%):

1. Support with pick-up and drop-off for campers along with other professional staff administrative tasks when needed.
2. Assist with developing, evaluating, scheduling, managing part-time staff positions.
3. Evaluate program satisfaction and needs assessment annually and implement strategies for retention and growth.
4. Support University of Illinois' commitment to child abuse prevention as a mandatory reporter.

Minimum Qualifications:
Education:

Required: Bachelor’s degree in Business Administration, Management, Sports Administration, or a related field.

Preferred: Master’s degree in business administration, Management, Sports Administration, or relevant field.

Experience:

Required:  One (1) year (12 months) of work experience with events and/or program planning. One (1) year of facility management experience.

Preferred:

1. Experience with ice arena operations.
2. Previous experience supervising student staff.
3. Previous experience working with students.

Training, Licenses, or Certifications:
Required: none 
Preferred: Possession of ServSafe certification or similar food protection certification.

Knowledge, Skills & Abilities:
1. Skill in scheduling events, programs, and activities, as well as the work of others.
2. Ability to communicate effectively with a wide range of audiences.
3. Ability to adjust actions in relation to others' actions.
4. Strong comprehension skills, with the ability to process and respond to information effectively.
5. Ability to apply general rules to specific problems to produce answers that make sense.
6. Ability to develop goals and plans to prioritize, organize, and accomplish work.
7. Ability to work effectively with staff, the public, and outside constituency groups.
8. Ability to analyze and develop guidelines, procedures and systems.

Physical Demands/Working Conditions:

1. Work is performed in a temperature-controlled environment conducive to colder temperatures to support specific areas of the Ice Arena.
2. Ability to lift a minimum of 50lbs.
3. Prolonged walking, standing, sitting.
4. Heavy traffic area consisting of students, staff, patrons, and large events.

This is a 100% full-time Civil Service Program Coordinator, Ice Arena Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after June 21, 2026. The budgeted salary range for this position is $54,000 - $58,000.

Sponsorship for work authorization is not available for this position.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on June 4, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Please provide a minimum of three (3) professional references, Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Gina Moton at moton@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

About University of Illinois Urbana-Champaign

Campus Recreation provides a welcoming environment that inspires the university community to engage in recreation and wellness opportunities. With approximately 500,000 square feet of state-of-the-art indoor recreation space, 75 acres of outdoor fields, and a diverse variety of fitness, wellness, and recreational programs, there are many opportunities for students to stay active. We are seeking individuals with diverse backgrounds who can help foster communities that strive toward the mission of providing “A place for everyone.” This includes supporting the academic mission of the University by developing environments conducive to student learning and academic success, respecting, appreciating and advocating for the diversity of our student population, and supporting the holistic development of all our students.

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