The University of Virginia Department of Intramural Recreational Sports offers a wide variety of programs, services, and venues where students, faculty and staff feel welcome and safe, can find meaningful connections, and have support developing all dimensions of wellness. We are seeking a Facility Operations Manager/Assistant Manager for the Aquatic & Fitness Center (AFC) who supports this mission. Reporting to the Facility Director, this position provides managerial oversight for daily operations, program and event support, as well as direct supervision and development of student employees.
Directly oversees and manages the recruitment, interviewing, hiring, onboarding, training, supervision, evaluation, and scheduling of 65+ part-time student employees; assures student staff are fully trained on emergency response plans, operations, program support, reservation support, and seamless service.
Serves as administrator for unit staffing software programs that assure shift integrity, communication, schedules, shift preparedness, and operational fluency.
Ensures all student supervisors have current CPR and First Aid certifications as required; coordinates and teaches staff certification courses as needed.
Continually assesses staffing systems for effectiveness, service quality, consistency, and staff execution towards position descriptions; adjusts, responds, trains, and improves systems according to continuous managerial presence and evaluation.
Plans, schedules, and executes at least ten in-service training sessions per year in varying formats to develop effective staff teams.
Reviews and supports a comprehensive facility risk management and compliance plan including policies, procedures, practices, and resources that follow industry standards, meets all applicable university, state, and local requirements; conducts formal and informal risk management and safety audits to assure facility service quality, access, and safety.
Supports the AFC Director for unit fiscal and administrative responsibilities. Supports development of wage and operational budget. Supports effective implementation of practices in assessment, procurement, usage tracking, and overall stewardship of resources that are accurate and compliant.
Assists and supports department programs including fitness classes, aquatic programs, intramural programs, university orientation, after hours programs, etc.
Assists and supports Facility Director with operations and special events such as Graduation, Game Day events for football, inclement weather coverage, etc. which includes working some nights, weekends, and university holidays.
Supports Facility Director in all maintenance and cleaning related oversight that assures APPA level standards for resources and space including indoor space, outdoor space, fitness equipment, etc.
Supports the Facility Director with small project maintenance, facility improvement projects, workorders, and project management as designated.
Work with University departments supporting programs and events as needed, ensuring compliance for university policies and regulations.
Proactively supports partnerships and success of academic and non-academic organizations at the University.
Performs other job-related duties as required
This is a full-time position with UVa benefits. Employees benefits package highlights include:
22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
Parental and Community Service Leave
Health plan with options to meet healthcare and financial needs
Retirement through the Virginia Retirement System
Tuition and professional development benefits
Employee wellness program featuring activities to earn up to $500/year.
The selected applicant will pass a background check. This is position is In-Person located in Charlottesville, VA. This position will not sponsor applicants for work visas.
REQUIRED QUALIFICATIONS/LICENSURE FOR A FACILITY OPERATIONS MANAGER/FACILITY OPERATIONS ASSISTANT MANAGER:
Manager: Bachelor's degree Bachelor’s degree in sports management, recreation administration, physical education, exercise physiology, kinesiology, or related field and at least four years of relevant experience.
Assistant Manager: Bachelor’s degree in sports management, recreation administration, physical education, exercise physiology, kinesiology, or related field. Relevant experience (four years’ plus) may be considered in lieu of a degree and at least one year of relevant experience (without a degree, at least five years’ experience).
Experience leading or overseeing a university-based recreation or fitness facility.
Direct supervisory experience of student staff in an educational setting.
Current CPR/AED certification.
Experience developing and administering a risk management/safety and/or emergency response plan for a recreation or fitness related facility.
Master’s degree in related field, or equivalent years of applicable professional experience
Multiple years of professional experience leading or overseeing a university-based recreation or fitness facility.
Multiple years of direct supervisory experience leading or overseeing a large part-time staff
Experience supporting large events and/or athletic practices or competitions
CPR/FA Instructor trainer
Working knowledge of When2Work, Connect2Concepts, Fusion Software.
Ability to meet emergency action plan response roles
Ability to train and demonstrate operational skills to part-time staff
Ability to mobilize fluently to multiple indoor facility spaces.
Frequent movement, standing, and climbing stairs to access buildings and facilities in order to assess conditions and review facility projects. The position will require occasional light lifting, bending and stooping, in addition to the use of desktop computers in an office environment.
Anticipated Hiring Range
Assistant Facility Manager: commensurate with education and experience.
Facility Operations Manager: commensurate with education and experience.
Preference will be given to applications received by April 4, 2023. Please apply through Workday, and search for R0046373. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents:
Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.
References will be completed via UVA’s standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process. A minimum of three references is required.
For questions about the application process, please contact Michele Jarman, Academic Recruiter.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library,are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
The University of Virginia, founded by Thomas Jefferson in 1819, is a state-supported institution with an enrollment of 22,000 students in a community bound by The Honor Code. Located in the foothills of the Blue Ridge Mountains, the University is within three hours of Washington, D.C. and the Atlantic. The Department of Intramural-Recreational Sports, a division of University of Virginia Athletics, currently has 48 full time faculty and staff positions with an annual operational budget in excess of $12 million. Guiding Intramural-Recreational Sports is the mission to serve the University community through activity engagement that fosters wellness, develops lifetime fitness habits and encourages the wise use of leisure time. Facility resources include four full-service recreation centers, an outdoor recreation center with an indoor climbing & bouldering wall, and specialized squash center featuring a glass-walled international show court. Additional outdoor resources include over 38 acres of fields/courts/greenspace including a 23 acre multi-sports field complex and two-300' x 400' artificial turf sports fields with lights; softball fields; tennis courts; basketball courts; as well... as a high/low experiential learning ropes course. Departmental program components include intramural sports, group exercise/fitness classes, personal training, instructional recreation enrichment classes for adults and youth, outdoor recreation, club sports, and aquatics.