The Member Services Coordinator manages the member management software system for the Department of Recreational Sports, including training student employees throughout all facilities and general setup and administration; act as department liaison to Student Life Information and Technology regarding system updates and maintenance; directly leads a team of 125 student employees in Member Services at the Recreation and Physical Activity Center (RPAC); works closely with Staff Training and Development Coordinator to create customer service training.

Anticipated salary - $55,700

Priority applications accepted through June 15, 2026. External applicants can apply here.

MINIMUM REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent experience.
• 3 years of relevant experience required.
• 4-8 years of relevant experience preferred.

DESIRED QUALIFICATIONS:

• Experience with Member Management Software used for Collegiate Recreation.
• 2 years GA experience or one year professional staff experience.
• Master's Degree

About The Ohio State University

The Ohio State University is located in Columbus, Ohio. Ohio State offers a diverse, challenging work environment and supports growth and personal achievement through education and rewards. The University offers one of the most comprehensive benefits packages in the nation to eligible employees which includes medical, dental, vision, and life insurance, tuition authorization; paid vacation and sick leave; ten paid holidays; and Public Employees Retirement Systems of Ohio (PERS) or Alternative Retirement Program (ARP). Housed within Student Life the Department of Recreational Sport offers programs and facilities to the over 50,000 faculty, staff and students of The Ohio State University. For more information on our facilities, programs and staff visit us on the web at www.recsports.osu.edu.

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