The Associate Director of Operations reports directly to the Director of Campus Recreation and serves on the department’s senior leadership team for strategic vision-setting and supporting long-term continuous improvement. This includes the areas of building operations, reservations and events, marketing and outreach, and membership services.

• Provide leadership, direction and support for the day-to-day operations of campus recreation facilities, and other related facilities and spaces.
• Responsible for operational policies and procedures within facility operations in compliance with university, state, and federal rules and regulations.
• Oversee all marketing and outreach staff and strategies including programs and services marketing, reservations and events marketing and any outreach and sponsorship opportunities.
• Oversee membership services including the development of membership development strategies, member communications, and locker services.
• Manage and coordinate facility reservation process for all campus recreation sport facilities including the Student Recreation Center, University Camp, Sewell Park, tennis courts, Jowers Center, Spring Lake Sports Complex and West Sport Fields Complex.

• Provide supervision and guidance to one assistant director, who in turn supervises multiple coordinators, supports staff and student staff, and one coordinator
• Meet regularly with direct reports to provide oversight and guidance regarding job responsibilities, administrative questions, and ongoing professional development.
• Implement the Performance Management process.

• Provides leadership as a senior staff member of the Department working directly with the Director to establish goals, objectives, and strategic plan; make departmental decisions; and develop and implement staff, facilities and programmatic policies and procedures for program areas, facilities and multiple support areas.
• Assist with coordinating department strategic planning including data collection and forecasting for major facility and program expansions.
• Establish the overall department assessment plan in collaboration with the leadership team.
• Lead functional area assessment efforts and provide oversight and guidance to staff.

• Assist direct reports with the development of their individual area budgets.
• Work with Business Manager and leadership team to compile budget data and guidelines in preparation for annual budget development process.
• Approve staff time and ensure compliance with payroll and purchasing processes.

• Ensure staff compliance with industry standard safety and risk management practices, facility and equipment inspections, and established Campus Recreation policies and procedures.

• Actively participate in departmental programs and projects designed to support the mission and goals of the university, division, and department.
• Serve on committees and task forces, as assigned.
• Other duties as requested or required, whether or not specifically mentioned in this job description.

Required Qualifications:

• Master’s or equivalent degree in Recreation, Business Administration, Higher Education, Student Affairs, or related field.
• A minimum of five years’ of progressive experience within campus recreation programing and/or facilities management or related field.
• Experience supervising full time staff in a higher education setting.

Preferred Qualifications:

• Experience in strategic planning and leading organizational change.
• Experience with building operations oversight in a higher education setting.
• Experience building partnerships and expanding offerings to increase both revenue and impact.
• Experience in assessment practices, specifically related to student success and operational effectiveness.

About Texas State University

When you become part of our Bobcat family, you'll be joining a Staff and Faculty community that is reaching new heights every day and receiving prestigious honors for their achievements. Texas State has received the following awards and honors: Listed as one of America's Best Employers by Forbes magazine in 2019 and 2017. Named one of the nation's Best Employers for Diversity. Named one of the Best Employers for Women by Forbes. Listed as Best for Vets: Colleges by Military Times.

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