INSTITUTION - University of Houston is a Division I university with over 47,000 undergraduate and post graduate students enrolled and is one of the most diverse student populations in the nation. UH has strong athletic programs and is in the Big 12 Athletic Conference. The Campus Recreation and Wellness Center Natatorium serves as home to the six-time champion varsity swimming and diving team. UH is committed to supporting all students, faculty and staff and is a Jed Campus. Benefits include employer paid health coverage, retirements through the Teacher Retirement System, Power Up Wellness program, professional development opportunities, and staff scholarships available for eligible employees.

DEPARTMENT - Contributing to an institutional culture of care, the Department of Campus Recreation is one of six departments that comprise the Health and Well-being team within the Division of Student Affairs. UH is committed to supporting all students, faculty and staff and is a Jed Campus. Campus Recreation plays an integral role in the well-being of the UH community.

DISCOVER THE SPACE CITY - The City of Houston is a global city that is rich with arts and entertainment including vibrant Theater and Museum Districts, the World Series winning Houston Astros, Houston Texans and Houston Rockets, cultural events, and over 1400 acres of green space for outdoor enthusiasts. Visit NASA or take a short drive to Galveston. H-town is also filled with endless dining options for foodies.

JOB DESCRIPTION:  The Program Manage 2 – Outreach will assist with the development and execution of a comprehensive outreach plan to increase student engagement in Campus Recreation programs and services. This position reports to the Assistant Director of Marketing and Communications.

Job Duties: Responsibilities will include but are not limited to:

• Lead the planning and execution of high-impact outreach initiatives, including pop-up events, tabling activations, resource fairs, and department-led programs designed to increase student engagement and awareness of Campus Recreation programs.
• Coordinate and implement promotional events and signature experiences such as orientations, Weeks of Welcome, Family Weekend, Homecoming, and other campus-wide initiatives to strengthen visibility and participation.
• Contribute to planning and execution of student employee recognition programs and celebrations that support a positive team culture, enhance engagement, and reinforce a strengths-based work environment.
• Assist with the digital communication channels to engage constituents, monitor community feedback, and respond to inquiries in a timely manner. Coordinates with the digital distribution of operational updates, hours of operation, event schedules, and critical departmental announcements across public platforms.
• Assist with development, management, and execution of content strategies for departmental social media platforms, including creating engaging photo, video, and written content.
• Assist with creation of storytelling content (digital and print) to promote programs, events, and services, and share their impact on student success.
• Collaborate with campus partners and stakeholders to expand outreach efforts, build relationships, and represent Campus Recreation at resource fairs, presentations, and engagement opportunities.
• Supervise student staff supporting outreach and engagement efforts, including hiring, training, scheduling, performance feedback, and payroll oversight.
• Develop and deliver training for student employees on outreach strategies, customer engagement, and communication platforms.
• Monitor and assess outreach effectiveness from social media analytics, web metrics, and event participation data; provide recommendations for continuous improvement.
• Support program planning and ensure all outreach efforts align with departmental goals.
• Assist with budget planning and management for outreach initiatives, including forecasting, purchasing materials, and maintaining supplies.
• Promote an inclusive, welcoming environment during outreach efforts and events by addressing participant needs, feedback, and conduct in alignment with departmental values.
• Ensure effective operational management of outreach initiatives by maintaining accurate records, managing risk, and supporting contracts, policies, and reporting requirements.
• Performs other duties as assigned.

QUALIFICATIONS: 

Education:  A bachelor’s degree in marketing, Public Relations, Communications, or related field. Master's degree preferred. 

Experience:  Requires at least one year of direct job-related experience in outreach, engagement, and promotions.   

Preferred experience:  Demonstrated proficiency in a variety of multimedia applications, including web content management systems, social media channel management, and adobe creative suite, i.e., lnDesign, Illustrator, Premiere Pro, and Photoshop are preferred. Applicants should demonstrate ability to lead and manage student staff. Experience in digital photography and editing, editorial writing across a myriad of print and digital communications platforms, including social channels, mass email, online platforms, and promotional marketing and communications material. 

Skills or Certifications:  Candidate must possess American Red Cross CPR. AED, First Aid certifications and instructor certifications; if not already certified, they must be obtained within the first year of employment.

APPLICATIONS: Applications accepted until the position is filled; however, priority review will begin 7/22/26. Applicants must apply online at the University of Houston, Human Resources page at careers.uh.edu. Please submit cover letter, resume and list of 3 references with online application. Please ensure when completing the application that resume and cover letter are both loaded for the specific position being applied for.

The University of Houston System and its universities are an Equal Opportunity Institution.

About University of Houston

Founded in 1927, the University of Houston is a culturally diverse public urban institution seeking to become one of the nation’s top research universities. The University is located on 567 beautifully landscaped acres near downtown Houston. The University has over 46,000 students pursuing undergraduate, graduate, and professional degrees. The student population has more than 60% minority students (African American, Asian, Hispanic, and Native American) and 9.4% are international students representing more than 100 countries. UH is considered to have one of the most diverse student populations in the nation. UH is located in Houston, Texas, the nation’s fourth-largest city and the energy capital of the world.

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